JOB TITLE: General Cashier
GENERAL SUMMARY OF DUTIES - Receives, posts and balances cash.
JOB TITLE: Facility Cashier
GENERAL SUMMARY OF DUTIES - Receives cash payments, issues receipts, posts cash payment data and transfers charge ticket information into the billing system.
SUPERVISOR - Patient Access Manager (or Supervisor)
SUPERVISES - N/A
DUTIES INCLUDE BUT ARE NOT LIMITED TO:
- Receive payments, including point-of-service, from patients and issues receipts (check-in and check-out)
- Reconcile daily cash
- Post payments and maintain required records, reports and files as defined by the Manager/Supervisor
- Transfer charge ticket information about procedures performed and diagnosis into the billing system
- Serve as back-up appointment clerk and helps with scheduling
- Balance cash drawer
- Maintain strictest confidentiality
- Assist in timely resolution of credit balances
- Prepare daily bank deposit
- Interact in a positive and professional manner with patients/customers and coworkers
- Participate in professional development activities
- Practice and adhere to the "Code of Conduct" philosophy and "Mission and Value Statement"
- Other duties as assigned
KNOWLEDGE, SKILLS & ABILITIES
- Communication - communicates clearly and concisely, verbally and in writing
- Customer orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations
- Interpersonal skills - able to work effectively with other employees, patients and external parties
- PC skills - demonstrates proficiency in PC applications as required
- Policies & Procedures - demonstrates knowledge and understanding of organizational policies, procedures and systems
- Basic skills - able to perform basic mathematical calculations, balance and reconcile figures, punctuate properly, spell correctly and transcribe accurately
AGE OF PATIENTS SERVED:
This position requires competence in assessment, treatment, and/or care for the age groups indicated. The staff member must be able to demonstrate the knowledge and skills necessary to provide care, based on physical, psycho/social, educational, safety, and related criteria, appropriate to the age for the patients served in his/her assigned service area. The skills and knowledge needed to provide such care may be gained through education, training or experience.
Age Groups: Birth - 1 year (infant), 1 - 11 years (pediatric), 12 - 16 years (preschooler), 17 - 64 years (adult),
65 - Life Span (geriatric)
EDUCATION
High school diploma or GED required
EXPERIENCE
- At least two years cashiering experience required, including one year in a healthcare organization
- Relevant education may substitute experience requirement
CERTIFICATE/LICENSE - N/A
PHYSICAL DEMANDS/WORKING CONDITIONS - Requires prolonged sitting, some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports. Requires lifting papers or boxes up to 50 pounds occasionally. Work is performed in an office environment. Work may be stressful at times. Contact may involve dealing with angry or upset people.
SIGNATURE
My signature below acknowledges that I have read the above job description and agree that I can perform the responsibilities and meet the requirements as presented. I understand this job description provides a general outline of job responsibilities and requirements and is not intended to be all-inclusive. I also understand that job responsibilities and requirements may change at any given time based on organizational or departmental needs.
| ______________________ |
______________________ |
| Signature |
Date |
