Stock merchandise in a store, assist guests and to do related work as required.
Description of duties and tasks essential job functions.
Guest service. Smile and engage every guest. Address all questions and inquiries by guests. If asked a question that they cannot answer, will locate the appropriate subject expert to further help the guest.
Fill merchandise. Stock shelves at a rate of 20 cartons per hour. Replenishing a shelf, bin or pegged area with stock and transporting merchandise by hand. This also includes picking up loose pieces of merchandise from the floor.
Rework merchandise. Re-merchandising any selling space, to regroup items, or to make space for new merchandise.
Re-shop merchandise. Returning merchandise to its proper location on the sales floor as designated by aisle layouts. This requires knowledge of sales floor locations and proper merchandising techniques, and can be accomplished either by hand or pushing a sales cart.
Remove cardboard. Remove empty cases from the sales floor to the designated discard area, usually in storeroom. Uses baling machine to consolidate boxes.
Reading and setting an aisle layout. To read both written and numerical verbiage, comprehend spatial relationships, and to set merchandise or on scanner peg hooks.
Apply shelf labels. Manually placing shelf labels on lip below merchandise or on scanner peg hooks.
Box cutter usage. The safe operation of a blade-type instrument designed for opening cased merchandise, as well as returning blade to its non-operational position when not in use.
Return merchandise to the storeroom. Taking merchandise that could not be stocked at the time back to the storeroom, transporting either by hand or by flat cart or U-boat.
Work overstocks/perimeter. Moving merchandise to and from the perimeter and gondola overstock areas and requires use of a ladder.
Merchandise search. Physical search for merchandise either cased in storeroom or on perimeter or gondola overstocks.
Pull transfers/RTV's (return to vendor). Pulling and boxing of all merchandise form storeroom, sales floor, and overstocks that are to be returned to the vendor or transferred out of the store.
Stock inquiries. Telephone calls from guests inquiring about whether a particular item is in stock. The service area will transfer these calls to someone on the sales floor that has the responsibility to physically check the availability of the item and communicate this information to the guest.
Loss prevention. Observe people who attempt to steal merchandise, supplies, and/or money form the company. Upon observation follow Store Operating Procedure guidelines and then notify management
Retention and execution of tasks. Able to learn and perform all essential job functions at an acceptable level with minimal supervision within 3 weeks.
Required Knowledge, Skills, and Abilities
Reading merchandise and cartons labels signage, training materials and other related paperwork. Basic writing skills for completion of various merchandise oriented paperwork.
Basic mathematical skills, including addition and subtraction necessary to stock or repack merchandise.
Essential Physical Abilities
Essential Physical Ability
Frequency
Requirement
Walking
Constant
Flat surfaces from point to point
Standing
Constant
Sitting
None
Stooping
Frequent
To pick up cartons at floor level
Reaching
Frequent
To a height of 6 feet for stocking or storage
Lifting
Frequent
Up to 25#, up to 50 repetitions per hour to a height of 6 feet (stock shelves)
Hand Dexterity
Frequent
Must be able to use at least one hand to grasp and handle product.
Pushing / Pulling
Frequent
Move hand jacks from place to place
Carrying
Frequent
Up to 50#, up to 10 feet
Climbing
In-frequent
Ladders/Stairs to height of 12 feet
Vision
Constant
Read labels, recognize boxes, safety in working
Hearing
Constant
Safety signals
ACKNOWLEDGEMENT
I acknowledge that I have read the job profile for the Stock Clerk position and that I can perform these essential functions of the job with or without accommodation.
I can perform the essential functions of the position without accommodation.
I am requesting the following accommodations. I understand that it is the sole decision of the Company as to whether or not a specific accommodation can be made.
During any shift when there is not sufficient work in your assigned job, Toys R Us may require you to perform a combination of other functions based upon the Store's needs. If you are unable to perform these other functions, you cannot be guaranteed employment during hours when the company has no work in your assigned area.
