Toys "R" Us
Position Title: CASHIER
General Description/Primary Purpose
To operate cash registers in a store, process guest payments, bag guest goods, and do related work as required.
Description of duties and tasks essential job functions.
- Guest service. Smile and engage every guest. Address all questions and inquiries by guests. If asked a question that they cannot answer, will locate the appropriate subject expert to further help the guest. Obtain guest's phone number upon check-out (explaining guest delight survey, if necessary). Ask guest about shopping experience and suggest add-ons (e.g., batteries). Interacts with guests of all ages.
- Operates cash register and verifies purchase price. Identify and locate UPC codes on items, correctly scan codes, and obtain assistance for price checks when a price code is not readable or is missing.
- Packages guest goods. Packages a guest's goods unassisted and place goods in the guest's shopping cart.
- Processes guest payments. Accurately process all forms of guest payments accepted by the store, including cash, store credit, checks and credit cards. Payment processing duties include counting cash and making change, use of electronic credit card receipts, verification of guest identification for checks, communication with guests to obtain identifying information (such as driver's licenses), recordation of guest information on checks, and communication with store manager for authorization on checks over $100.
- Loss Prevention. Observe people who attempt to steal merchandise, supplies, and/or money from the company. Upon observation follow Store Operating Procedure guidelines and notify management.
- Retention and execution of tasks. Able to learn to perform all essential job functions at an acceptable level with minimal supervision within 3 weeks.
Required Knowledge, Skills, and Abilities
- Ability to read price tag information, ability to read English language sufficient to read guest checks, guest identification and similar written materials.
- Basic English language writing skills for completion of payment processing, guest checks and void paperwork on void transactions.
- Basic mathematical skills, including addition and subtraction, necessary to verify cash register functions and make change.
Essential Physical Abilities
| Essential Physical Ability |
Frequency |
Requirement |
| Walking |
Constant |
Flat surfaces from point to point |
| Standing |
Constant |
All work performed on feet |
| Sitting |
None |
|
| Stooping |
Frequent |
To pick up cartons at floor level |
| Reaching |
Frequent |
To a height of 6 feet |
| Lifting |
Frequent |
Up to 20#, up to 500 repetitions per hour to a height of 4 feet (top of register) |
| Hand Dexterity |
Frequent |
Must be able to use at least one hand to operate register and complete paperwork. |
| Pushing / Pulling |
Frequent |
Move hand jacks from place to place |
| Carrying |
Frequent |
Up to 50#, up to 10 feet |
| Climbing |
In-frequent |
Stairs in storage rooms Short ladders |
| Vision |
Constant |
Read labels, recognize boxes, safety in working |
| Hearing |
Constant |
Safety signals |
ACKNOWLEDGEMENT
I acknowledge that I have read the job profile for the Stock Clerk position and that I can perform these essential functions of the job with or without accommodation.
| I can perform the essential functions of the position without accommodation.
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| I am requesting the following accommodations. I understand that it is the sole decision of the Company as to whether or not a specific accommodation can be made. |
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During any shift when there is not sufficient work in your assigned job, Toys R Us may require you to perform a combination of other functions based upon the Store's needs. If you are unable to perform these other functions, you cannot be guaranteed employment during hours when the company has no work in your assigned area.
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Hiring Manager Name |
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