KIDS "R" US JOB TRANSITION SERVICES PLAN: As we move closer to the date of the ultimate closing of your store, Toys "R" Us Inc. is concerned that all of our associates have the best possible opportunities to transition to new positions. To assist all associates in their future job searches, Toys "R" Us, Inc, as a national business partner, has contacted the US Department of Labor Employment and Training to express their interest in connecting local store managers and employees to Rapid Response and One-Stop Career Center services across the country.

ONE-STOP CAREER CENTERS PROVIDE JOB TRANSITION OUTPLACEMENT PROGRAMS AND SERVICES DESIGNED TO MEET THE NEEDS OF ASSOCIATES WITHIN THEIR LOCAL COMMUNITY AND ARE GENERALLY DELIVERED THROUGH A GROUP WORKSHOP FORMAT OR INDIVIDUAL CONSULTATION.

Toys "R" Us, Inc., is currently working with the U.S. Department of Labor on seasonal hiring initiatives and have successfully used the One-Stop Career Center services in the past to assist managers and associates manage changes and minimize the effects of their job loss. Toys "R" Us Inc. and the Department of Labor have developed a Career Transition Program (CTP) to implement this process.

The Career Transition Program of Toys "R" Us, Inc. consists of the following processes and services for affected associates who will be leaving the company once their stores close:

1. Toys "R" Us, Inc. and the USDOL have contacted local workforce offices and One-Stop Centers to:
   • Notify the workforce system in advance of the store closing in your region.
   • Alert the workforce system that employees will receive severance notices, and provide Kids "R" Us and Imaginarium contact information to One-Stop staff.
   • Store managers will be briefed about One-Stop Career Center services.
   • If appropriate, arrange for information sessions by the One-Stop Career Center staff.
   • Inform One-Stop Career Centers that associates should be in contact with the One-Stop Center to register for transition services.
   • Establish an online and toll-free phone connection for all Kids "R" Us and Imaginarium stores to their nearest One-Stop Career Centers.
2. Toys "R" Us will distribute a Career Transition Paper (sample attached) to all associates affected by the layoff. This paper is for the associate to use as a resource to ease their transition. This will also provide associates with access to web-enabled career transition tools for resume writing and job searches.
3. Toys "R" Us has set up a toll-free benefits helpline to answer questions: 800-637-1225.
4. The following is a link to Deapartment of Labor's Flyer highlighting the Department of Labor's toll-free line and services available at local One-Stop Career Centers that you can hang up in the store or provide to interested employees.
   Deaprtment of Labor Flyer

BASIC SET OF TRANSITION SERVICES
The basic set of services may include these core services:

• Unemployment Insurance (Usually the One-Stop Career Center will provide for expedited enrollments)
• Job Search Assistance
• Job Referral
• Local Area Job Opening Listings
• Resume Assistance
• Job Training Information

In addition, some One-Stop Career Centers provide further services for eligible associates. These services include:

• One-on-one assistance/Counseling
• Group career workshops
• Other assistance such as: Assessment of your Skills and Abilities, Resume Writing, Back-To-Work Planning Classes, Stress and Financial Management Workshops, One-on-One Job Counseling.
• Additional training Services, like those listed below may be available based on local resources to help associates become re-employed.
• The One-Stop Career Center will have a list of their available training programs, descriptions and costs for Occupational Skills Training, On-the-Job Training, Skills Improvement, GED preparation, English as a Second Language (ESL), Math / Reading

THE GOAL - A NEW POSITION - The overall goal of the Toys "R" Us Career Transition Plan is to see that associates affected by store closings are given every opportunity and advantage in their job search. Toys "R" Us Human Resources are committed to doing our part to see that this happens for everyone.

YOUR ROLE IN THE PROCESS - The Store Manager has a very important role in this process. As the primary representative of Kids "R" Us in the local store we ask that you establish and maintain communications with your local One-Stop provider. When they reach out to you, we would appreciate it if you would cooperate with their requests. They may undoubtedly want to distribute materials, hold workshops or otherwise orient your associates. We know that you have a business to run, but work with the One-Stop Career Center and we are sure that you can find an appropriate solution. Any problems or issues should be discussed with your Human Resource Manager. We will work to assist you in preparing for this important process.

KIDS "R" US JOB TRANSITION SERVICES PLAN: As we move closer to the date of the ultimate closing of your store, Toys "R" Us Inc. is concerned that all of our associates have the best possible opportunities to transition to new positions. To assist all associates in their future job searches, Toys "R" Us, Inc, as a national business partner, has contacted the US Department of Labor Employment and Training Administration to express their interest in connecting local store managers and employees to One-Stop Career Center services across the country.

Toys "R" Us, Inc., is currently working with the U.S. Department of Labor on seasonal hiring initiatives and have successfully used the One-Stop Career Center services in the past to assist managers and associates manage changes and minimize the effects of their job loss.

One-Stop Career Centers provide job transition outplacement programs and services designed to meet the needs of associates within their local community and are generally delivered through a group workshop format or individual consultation. Services provided by One-Stops may include:

• Job Search and Job Placement Assistance
• Labor Market Information and access to local area job openings
• Career Counseling
• Resume preparation assistance
• Workshops and Job Fairs
• Comprehensive Assessment of Employability
• Unemployment insurance assistance
• Additional resources may be available based upon individual need and locations and may include programs such as occupational Training, interviewing techniques, networking, career assessment workshops, supportive services, such as transportation and Day Care, and needs-related payments

GETTING STARTED

Local One-Stop Career Centers have been notified about the store closing and are ready to assist with your job search. In some instances information sessions may take place at your store. Associates are encouraged to visit the One-Stop Career Center and become acquainted with the available services and career center staff. The Department of Labor and Toys "R" Us have also made information about services, as well as locations of the nearest One-Stop Career Centers, available to employees on the web at WWW.NBPJOBS.ORG and toll-free hotline at 1-877-US2-JOBS (TTY 877-889-5627). When calling the hotline, please identify yourself as a Kids "R" Us or Imaginarium employee. For general information about the services of the public workforce system, you can visit www.careeronestop.org.

It is recommended that associates take advantage of job search services as quickly as possible. To begin your program contact the nearest One-Stop Career Center to access the numerous services that will assist you in finding or preparing for a new job. If you do not have access to a computer, the One-Stop Career Center has computer resources for your use. In addition, workshops at the One-Stop Career Center will assist you in your job search, resume or interviewing techniques.