Primary Purpose: To collect student loan balances for Swift driving schools.
Essential Functions:
Maintain current and accurate account of all student loans. Review account information and analyze financial situation to implement solutions on past due accounts.
Mail collection letters and invoices regarding account overdue status.
Call on past due accounts to setup payment arrangements.
Process defaulted loans to be turned over to outside collection agency; correspond with attorney assisting with collection of outstanding balances when necessary.
Correspond with Credit/Collection Manager on status of loans in collections.
Seek assistance from Manager on problem accounts.
Education Required: High School diploma or GED, Bachelors Degree preferred.
Experience Required: One - two (1-2) years collection experience and/or transportation experience desirable.
Skills: Computer keyboarding, 1 a-key, organizational skills, and ability to read and understand maps and contracts.
Supervision Required: Normal
Supervision of Others: Act Lead person - nine (9) individuals.
Confidential Data: Customer contracts.
The statements contained in this document are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to constitute a comprehensive list of functions and duties. Other besides those listed here may be essential. Management retains the discretion to add or to change the duties of the position at any time.
Salary Grade: 14
EEO Category: 1
National Business Partnership
Click below to select a National Business Partner:
