Implement a national workforce system that is citizen-centered and provides workers and employers the assistance they need to succeed in a global economy where innovation spurs competitiveness. Assist in providing the human resource solutions that innovation-driven regional economic development requires.
Managing strategically in order to ensure high performance, greater public accountability, service quality and customer satisfaction; and
Working collaboratively with partners and stakeholders in business, labor and state and local governments, by:
- Building, maintaining and continuously improving the technology infrastructure for ETA's national and regional offices.
- Building, maintaining and continuously improving model systems for our State, local and grantee partners so they can serve their (our) direct customers better.
- Building, maintaining and continuously improving the information technology systems needed to support regional economic development and job creation driven by innovation.