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Our Mission

Implement a national workforce system that is citizen-centered and provides workers and employers the assistance they need to succeed in a global economy where innovation spurs competitiveness. Assist in providing the human resource solutions that innovation-driven regional economic development requires.

Managing strategically in order to ensure high performance, greater public accountability, service quality and customer satisfaction; and

Working collaboratively with partners and stakeholders in business, labor and state and local governments, by:

  • Building, maintaining and continuously improving the technology infrastructure for ETA's national and regional offices.
  • Building, maintaining and continuously improving model systems for our State, local and grantee partners so they can serve their (our) direct customers better.
  • Building, maintaining and continuously improving the information technology systems needed to support regional economic development and job creation driven by innovation.