PY05 Employer Customer Satisfaction Scores State Rankings

This map shows the Employer Customer Satisfaction State rankings for the WIA in PY 2005. The score ranges from a high of 92.0 in Montana to a low of 33.0 in Alaska. The ten highest and ten lowest states for this ranking are highlighted on the map. The ten highest states in order are Montana, Missouri, Maryland, Alabama North Carolina, Michigan, Nebraska, Kansas, South Dakota, New Mexico, Idaho and the District of Columbia. The ten lowest, from top to bottom, are West Virginia, Texas, Washington, Delaware, Ohio, Rhode Island, New Jersey, Arkansas, Wyoming, and Alaska.

PY 05 WIA Employer Customer Satisfaction Rankings and Outcomes by State

Rank	State	Outcome
1	Montana	92.0
2	Missouri	92.0
3	Maryland	89.0
4	Alabama	87.0
5	North Carolina	86.0
6	Michigan	86.0
7	Nebraska	83.0
8	Kansas	83.0
9	South Dakota	82.0
10	New Mexico	82.0
11	Idaho	82.0
12	District of Columbia	82.0
13	Puerto Rico	81.0
14	North Dakota	79.4
15	Tennessee	79.0
16	Oklahoma	79.0
17	Nevada	78.4
18	Georgia	78.0
19	Colorado	77.3
20	Virginia	76.2
21	Minnesota	76.2
22	Louisiana	76.0
23	Arizona	76.0
24	Vermont	75.0
25	South Carolina	75.0
26	Iowa	75.0
27	Maine	74.9
28	Wisconsin	74.0
29	Utah	74.0
30	Kentucky	74.0
31	Florida	74.0
32	Connecticut	74.0
33	Illinois	73.7
34	New York	73.0
35	Indiana	72.5
36	Oregon	72.2
37	New Hampshire	72.0
38	Massachusetts	72.0
39	Hawaii	72.0
40	California	72.0
41	West Virginia	71.8
42	Texas	69.4
43	Washington	69.0
44	Delaware	69.0
45	Ohio	67.3
46	Rhode Island	66.0
47	New Jersey	64.0
48	Arkansas	63.0
49	Wyoming	53.0
50	Alaska	33.0
51	Virgin Islands	NA
52	Pennsylvania	NA
53	Mississippi	NA