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PY03 Employer Customer Satisfaction Scores State Rankings

This map shows the Employer Customer Satisfaction Score for the WIA programs in PY 03. The scores range from a high of 94.1 in Montana to a low of 1.0 in Alaska. The map highlights the ten highest and lowest states on this measure. The ten highest states in order are Montana, Missouri, Maryland, Alabama, Idaho, Michigan, South Dakota, Nevada, North Dakota and Colorado. The ten lowest states from top to bottom are Rhode Island, Arkansas, Delaware, Washington, Ohio, California, Arizona, the District of Columbia, New Jersey and Alaska.
PY03 Employer Customer Satisfaction Scores State Rankings

Table 1

PY 03 Employer Customer Satisfaction Scores State Rankings
Rank States Outcome Remarks
1 Montana 94.1 Top Ten
2 Missouri 92.0 Top Ten
3 Maryland 88.0 Top Ten
4 Alabama 86.5 Top Ten
5 Idaho 85.5 Top Ten
6 Michigan 83.4 Top Ten
7 South Dakota 82.6 Top Ten
8 Nevada 81.2 Top Ten
9 North Dakota 81.1 Top Ten
10 Colorado 80.5 Top Ten
11 South Carolina 79.7 Mode
12 Kansas 79.6 Mode
13 Florida 78.2 Mode
14 Georgia 78.0 Mode
14 Oklahoma 78.0 Mode
16 Texas 77.6 Mode
17 North Carolina 77.5 Mode
18 Tennessee 77.2 Mode
19 Connecticut 77.1 Mode
20 Nebraska 76.9 Mode
21 Wyoming 76.7 Mode
22 Kentucky 76.2 Mode
23 Minnesota 76.1 Mode
24 Iowa 76.0 Mode
24 Utah 76.0 Mode
26 Mississippi 76.0 Mode
27 Oregon 75.4 Mode
28 Virginia 75.1 Mode
29 Pennsylvania 74.4 Mode
30 Louisiana 74.1 Mode
31 Wisconsin 73.9 Mode
32 New Mexico 73.6 Mode
33 Indiana 73.0 Mode
34 Illinois 72.6 Mode
35 Maine 72.5 Mode
35 Vermont 72.5 Mode
37 New York 72.1 Mode
38 Hawaii 72.0 Mode
39 Massachusetts 71.7 Mode
40 New Hampshire 71.3 Mode
41 Puerto Rico 71.0 Mode
42 West Virginia 70.3 Mode
43 Rhode Island 69.5 Bottom Ten
44 Arkansas 68.9 Bottom Ten
45 Delaware 68.5 Bottom Ten
46 Washington 68.1 Bottom Ten
47 Ohio 68.0 Bottom Ten
48 California 67.9 Bottom Ten
49 Arizona 67.0 Bottom Ten
50 District of Columbia 62.6 Bottom Ten
51 New Jersey 61.2 Bottom Ten
52 Alaska 1.0 Bottom Ten