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PY05 Employer Customer Satisfaction Scores State Rankings

This map shows the Employer Customer Satisfaction State rankings for the WIA in PY 2005. The score ranges from a high of 92.0 in Montana to a low of 33.0 in Alaska. The ten highest and ten lowest states for this ranking are highlighted on the map. The ten highest states in order are Montana, Missouri, Maryland, Alabama North Carolina, Michigan, Nebraska, Kansas, South Dakota, New Mexico, Idaho and the District of Columbia. The ten lowest, from top to bottom, are West Virginia, Texas, Washington, Delaware, Ohio, Rhode Island, New Jersey, Arkansas, Wyoming, and Alaska.

PY 05 WIA Employer Customer Satisfaction Rankings and Outcomes by State

Table 1

PY 05 WIA Employer Customer Satisfaction Rankings and Outcomes by State

Rank State Outcome
1 Montana 92.0
2 Missouri 92.0
3 Maryland 89.0
4 Alabama 87.0
5 North Carolina 86.0
6 Michigan 86.0
7 Nebraska 83.0
8 Kansas 83.0
9 South Dakota 82.0
10 New Mexico 82.0
11 Idaho 82.0
12 District of Columbia 82.0
13 Puerto Rico 81.0
14 North Dakota 79.4
15 Tennessee 79.0
16 Oklahoma 79.0
17 Nevada 78.4
18 Georgia 78.0
19 Colorado 77.3
20 Virginia 76.2
21 Minnesota 76.2
22 Louisiana 76.0
23 Arizona 76.0
24 Vermont 75.0
25 South Carolina 75.0
26 Iowa 75.0
27 Maine 74.9
28 Wisconsin 74.0
29 Utah 74.0
30 Kentucky 74.0
31 Florida 74.0
32 Connecticut 74.0
33 Illinois 73.7
34 New York 73.0
35 Indiana 72.5
36 Oregon 72.2
37 New Hampshire 72.0
38 Massachusetts 72.0
39 Hawaii 72.0
40 California 72.0
41 West Virginia 71.8
42 Texas 69.4
43 Washington 69.0
44 Delaware 69.0
45 Ohio 67.3
46 Rhode Island 66.0
47 New Jersey 64.0
48 Arkansas 63.0
49 Wyoming 53.0
50 Alaska 33.0
51 Virgin Islands NA
52 Pennsylvania NA
53 Mississippi NA