2003 Performance
4.
FY 2003 Performance Goals and Indicators
This section provides
an overview of the ETA FY 2003 performance goals as they align with
the Department's cross-cutting goals. It should be noted that for
some of the performance goals baseline data is not currently available.
ETA is committed to, and continues to develop, measurement systems
to respond to legislative changes and requirements and to use for
strategic and performance planning purposes. This includes defining
measures and establishing baselines for the goals identified. Much
of this information will be finalized after PY 2000, which ends
June 30, 2001. PY 2000 is the first full year for the Workforce
Investment Act.
4.1 Strategy
for Validation of Performance Measures and Indicators
The Employment and
Training Administration continues to address the need to ensure
the accuracy and reliability of performance data submitted by our
employment and training system partners that serves as the foundation
for key program decisions. The development of a comprehensive data
validity system for the core indicators of the WIA program, Wagner-Peyser,
and other key employment and training programs will be substantially
completed in FY 2002.
In FY 2003, ETA will
focus attention on training and technical assistance to deploy the
data validity system among states and other grantees. Office of
Inspector General reports have raised issues about the accuracy
and reliability of data used to measure the outcome performance
of the Welfare to Work program and the recently implemented Trade
Adjustment Participant Reports. Both programs are expected to be
the subject of special attention with regard to the validity and
verification system.
4.2
FY 2003 Performance Goals and Indicators by Strategic Goal
The following section
of this APP provides specific performance goals of the ETA as related
to each Departmental cross-cutting strategic goal. For each outcome
goal a listing is provided of the programs and total program budget
(excluding program administration) supporting the outcome goal.
Further, for each program, or set of programs supporting an outcome
goal, there is provided in summary tabular form information on:
- Program
- the program or funding stream for which the performance goals
are established
- Outcome
Goal - the specific area of performance being measured
in support of the outcome goal
- Targeted
Population - the intended program beneficiary
- Program-
a specific program identification
- FY 2000
Performance - where applicable to a measure the FY or
PY 1999 performance
- FY or
PY 2001, 2002, and 2003 Performance Goals -the expected
level of performance The tabular information is followed by:
- Budget
- a narrative discussion of the budget request for the program
area, and;
- Means
and Strategies - specific efforts and initiatives that
the ETA will employ to support achievement of the outcome and
performance goals.
4.3
ETA Performance Goals
Responsible for an
effective, results-oriented workforce development system that is
valued by its customers and investors, the Employment and Training
Administration is directly involved in creating means and strategies
to achieve the Department's three Strategic Goals. This section
provides specific information on ETA's means and strategies to address
those three goals, organized by individual outcome goals that are
specific to the Agency.
Shared accountability is one of the guiding principles of the Workforce
Investment Act. Under this principle, statewide goals for the performance
indicators stipulated in the Act are to be developed through a process
of negotiation between the States and the Department of Labor. The
national performance goals for the WIA performance indicators represent
a weighted average of the goals negotiated with the States.
A
PREPARED WORKFORCE
Outcome Goal 1.1:
Increase Employment, Earnings and Assistance
| Programs
Include: |
|
| WIA
Adult Formula Grants |
Wagner-Peyser
Act |
| Welfare-to-Work |
Work
Incentive Grants |
| Indian
and Native American Adults |
Senior
Community Service Employment |
Apprenticeship
Training, Employer and Labor Services
Re-employment Services Grants to States
Total
Budget: $2,375,983,000 |
| Adult
Formula Grants
Performance and Goals
Goal
1.1A: Increase the employment, retention, and earnings of individuals
registered under the WIA adult program. (DOL 1.1A) |
| Indicator |
Targeted Population |
Program |
PY 1999 Performance |
PY 2000 Performance |
PY 2001 Goal |
PY 2002 Goal |
PY 2003 Goal |
| |
|
|
|
|
|
|
|
| Employment
in the first quarter after program exit (1.1A) |
Adults |
WIA
Adult Program |
* |
N/A** |
68% |
70% |
71%^ |
| Retention
in employment in the third quarter after program exit of those
who were employed in the first quarter after program exit (1.1A)
|
Adults |
WIA
Adult Program |
* |
78% |
78% |
80% |
82%^ |
| Average
earnings change for those employed in the first quarter after
program exit and still employed in the third quarter after program
exit** (1.1A) |
Adults |
WIA
Adult Program |
* |
$3,684 |
$3,361 |
$3,423 |
$3,475^
|
* This is a new measure beginning PY 2000, the first year of WIA. PY 1999
and 2000 performance is explained in Appendix B.
** The adult program did not report employment for its official
GPRA goal.
^The goal for PY 2003 reflects increases based upon Assistant
Secretary's review. The goal has not been fully negotiated with
partners and is therefore subject to change. ETA is in consultation
with state and local partners to identify performance accountability
issues and the effects of performance on participant services.
# This is a new indicator. PY 2002 results will provide a baseline
for establishing a goal. |
Note: Goals corresponding to the DOL FY2002 Annual Performance Plan are in
parentheses. Adult
Formula Grants Budget: The request for FY 2003 is $900,000,000,
a decrease of $50,000,000 below the FY 2002 level.
Adult Formula
Grants Means and Strategies:
Context: In PY 2003,
the WIA Adult program will be starting its fourth year of operation.
The strategic goals and means of the previous years provide a context
for 2003. In PY 2003, ETA will monitor the states' performance and
operations, determine which states are not achieving their performance
goals, and provide customized technical assistance. ETA will also
prepare recommendations and reports regarding the re-authorization
of WIA.
- PY 2003 will be
the final year of WIA prior to consideration of its reauthorization.
Objectives for the adult program in PY 2003 will include improving
data quality, improving services to working adults, and strengthening
the One-Stop Center system. Program reviews will focus on financial
and performance accountability and be undertaken in part to identify
promising practices. ETA will encourage States and local areas to
explore means for improving outcomes for a range of customer groups
- including employed workers, former welfare recipients, and individuals
with Limited English Proficiency. (1.1A)
- Based upon the input
from GAO, the WIA Readiness Teams, partners, and contractor studies,
ETA will complete plans to improve how the adult program and the
One-Stop system respond to customers' needs and to improve the quality
and timeliness of data in performance management systems. This will
assure that the program can be managed in a more effective, efficient
manner, that more adults will receive appropriate employment and
training services, and that the GPRA employment goals will be met
or exceeded.
a. Strategies
to improve the Adult program components of participant assessment,
case management, eligibility determination, informed customer
choice, and customized and responsive services involve using several
means to assess current practices, identify promising examples,
and develop methods for bridging gaps between current and exemplary
practice. Through collaborative assessments, ETA and State and
local partners will determine appropriate means of improving the
aforementioned components, identify key risk areas, and work intensively
with those areas with specific needs. Demonstration projects will
be supported to implement more effective practices in some States
and areas. By the end of PY 2003, a large majority of States and
local areas will be providing sophisticated customized employment
and training services at One-Stop Centers, through internet web
centers, and with business, community-based, and faith-based partners'
support.
b. The
strategy to improve the performance accountability system will
parallel the process to improve the program components. ETA staff
in national and regional offices will monitor the reports' timeliness
and validity to determine which States meet the standard level
of confidence; for those States which do not meet the standard,
ETA will develop and provide customized technical assistance to
assure they meet the standards. These efforts will provide a more
reliable, valid, and accurate reporting system and assure more
credible reporting to Congress and the public. During PY 2002,
a joint workgroup is to review the performance accountability
system for adults. The group's reports will serve as the basis
for ETA consideration of improvements to the reporting and accountability
systems. Improvements in the timeliness of data are expected to
be implemented late in 2002, for applications in 2003. This menu
will include measures on impact of customers served, broader customer
satisfaction, comparisons benchmarked with related One-Stop Centers
and competition. Potential improvements will be considered for
inclusion in the recommendations for WIA reauthorization to the
Congress. If approved and implemented, these changes will enable
the Assistant Secretary for Employment and Training to better
measure and justify the program's impact, value, and benefits
to Congress and the public. (1.1A)
- The PY 2003 WIA
adult program objectives are: 1) ensuring timely, accurate, consistent
and meaningful financial and performance data at the program level
to facilitate informed management of adult program operations at
all levels; 2) improving system response to customer needs; 3) improving
the system of accountability for performance; and 4) strengthening
the One-Stop Centers system and partnerships formed to improve services
for jobseekers and employers. It is expected that the tasks required
to implement these strategies will continue during PY 2003, and
these areas are described above to the extent they are known. To
support the last strategy, ETA will continue to enhance access to
all adults to services available through One-Stop Career Centers
by: 1) supporting outreach to low-income groups in schools and neighborhoods
through community- and faith-based organizations, enlisting their
assistance in assessment and referral of individuals to local One-Stop
Career Centers; and 2) expanding access to services through enhanced
use of Internet, telephone and other technologies to provide a broad
spectrum of access points not dependent on a single method or medium.
(1.1A)
- ETA will continue
efforts begun in PY 2002 to identify reasons why adult jobseekers
do not achieve a successful labor market transition as defined by
WIA's core measures (jobs, retention, earnings, credential) and
take steps to address the findings. (1.1A)
- ETA will continue
to engage private-sector employers both as customers and partners
in the workforce development system by communications through employer
organizations and business liaisons within the State Workforce Investment
Boards. ETA will strive to improve adult program services for the
business customer by:
1.Seeking to ensure that training for adults available
in local areas is directly linked to employer-identified skill shortages,
in part by improving employer participation in the development and
use of Eligible Training Provider Lists in local areas and States;
2. Through community audits, sectoral analyses, and
other means, promoting training of adult workers in occupational
areas identified by the business community as most in demand; and
3. Improving services provided to employed adults by
identifying and eliminating barriers to such assistance, and providing
technical assistance to States and local areas on how such services
can be integrated into the One-Stop service delivery system. (1.1A)
- ETA will also work
across One-Stop partner programs to identify and eliminate disincentives
for co-enrolling individuals in multiple programs, in order to improve
program integration and outcomes for jobseekers. (1.1A)
- In regard to WIA
implementation, ETA continues to work in close cooperation with
its State and local partners in monitoring and overseeing the workforce
development system and with its Federal partners in promoting unified
planning at the State and local levels. The Department continues
to improve comprehensive planning for services to adults and implementation
of such programs by:
1) supporting community audit projects that develop, collect and
analyze information on economic and labor market trends in specific
geographic areas, industries, or sectors, with a view toward improving
real-time workforce investment information and services; and 2)
assisting communities in developing comprehensive economic adjustment
strategies to deal with dislocations with community-wide impact
by continuing to work with other federal agencies to support such
strategies. (Please Note: This is a cross-cutting strategy.)
- ETA will focus on
increasing the capacity of the One-Stop delivery system to provide
a full array of services under WIA Title I to the migrant and seasonal
farm worker population. (1.1A)
- ETA will provide
technical assistance directly or indirectly to the One-Stop Centers
or Local Workforce Investment Boards (LWIBs) to increase the capacity
of the One-Stop service delivery system to identify, recruit, register
and provide employment and training services to migrant and seasonal
farm workers in the LWIB's service area. (1.1A)
- ETA will coordinate
with the ETA regional offices to identify, prioritize and facilitate
the provision of technical assistance to the regional office's respective
states. (1.1A)
|
Welfare-to-Work
Performance and Goals
Goal
1.1B: Increase the retention and earnings of Welfare-to-Work
participants placed in unsubsidized employment.
|
| Indicator |
Targeted Population |
Program |
1999 Performance |
2000 Performance |
2001 Performance |
2002 Goal |
2003 Goal |
| |
|
|
|
|
|
|
|
| Retention
in unsubsidized employment for two consecutive quarters following
the placement quarter |
Long-term
TANF Recipients, noncustodial parents, and other individuals with
barriers to self-sufficiency |
Welfare-
to-Work |
* |
84% |
49% |
60%~ |
60%~ |
| Increase
in average earnings by second consecutive quarter following the
placement quarter |
Long-term
TANF Recipients, noncustodial parents, and other individuals with
barriers to self-sufficiency |
Welfare-to-Work |
* |
59%^ |
53% |
N/A |
N/A |
*This is
a new goal beginning in FY 2000. Beginning in FY 2002, ETA will
focus on retention for GPRA reporting purposes.
^For FY 2000, the 84 percent retention rate and the 59 percent
earnings increase rate are likely to be inflated due to misinterpretations
of the reporting guidance by a number of grantees.
~The FY 2001 data used as the baseline for the FY 2002 and 2003
goals reflect revisions to WtW reporting which were implemented
to improve data quality and accuracy. The FY 2002 and 2003 goals
reflect realistic but ambitious expectations for grantee performance.
While ETA does not anticipate any further changes to this goal,
it will review the data submitted in FY 2002 to determine if any
changes to the FY 2003 goal are appropriate. |
Note: Goals corresponding
to the DOL FY2002 Annual Performance Plan are in parentheses.
Welfare-to-Work Budget: Approximately $2.7 billion altogether
was awarded in grants for the Welfare-to-Work Program. Though work continues
with existing funding, an additional funding request is not included
in the FY 2003 Budget. In FY 2001, legislation was approved to extend
the period over which grantees may expend their Welfare-to-Work funds
by two years. This extension enables the program to operate on existing
funding through FY 2004.
Welfare-to-Work Means and Strategies:
- ETA will continue
to increase the integration of WtW services and partner relationships
into One-Stop Centers to ensure that WtW target populations continue
to be placed and retained in unsubsidized jobs with advancement
potential despite exhaustion of the WtW federal investment or further
downturns in the economy. The number of WtW Formula and Competitive
Programs judged to be fully integrated into One-Stop operations
will increase by 15%. (1.1B)
- ETA will assure
that the pathway from income maintenance (welfare) to workforce
development (WIA and its business-driven outcomes) becomes irreversible
by providing States and localities with the analytical, programmatic,
and interagency tools they need to help participants find employment
with wages and supports that make work pay better than benefits.
(1.1B)
- ETA will make employment
retention more attractive to participants and more feasible to employers
through increased grantee use of tax credits, the Federal Bonding
Program, and the provision of enhanced post-employment services.
The use of the tax credits, the Federal Bonding Program, Individual
Development Accounts, and post-employment training support payments
by WtW grantees will increase by 15% during FY 2003. (1.1B)
- ETA will continue
to focus intense attention on individuals with additional needs
for retention in the labor market, such as non-custodial parents
and ex-offenders. Six more states will implement full WtW and Child
Support statewide partnerships and three more communities will begin
operating Benchcard Pilot initiatives. The number of noncustodial
parents served by WtW programs overall will increase by 15%. (1.1B)
- ETA will implement
increasing numbers of partnerships, memoranda of understanding between
agencies, and other public and private cooperative ventures so that
a permanent infrastructure remains after the federal WtW investment
runs out in 2004. Examples of these external partnerships and agreements
include working with: the Department of Health and Human Service's
Office of Child Support Enforcement to provide better outreach and
service to noncustodial parents; the Justice Department to coordinate
its Re-Entry Partnership and Court Re-Entry programs with WtW services
to ex-felons and those with criminal records; the Department of
Health and Human Services to increase the use of Individual Development
Accounts and to implement the Pathways to Advancement program (PTA),
aimed at increasing the quality and amount of entry-level upgrading
of former welfare recipients placed into unsubsidized jobs; and
the Federal Deposit Insurance Corporation to ensure the availability
of the MoneySmart financial education training through One-Stop
Career Centers. Internal partnerships include working with ETA's
Office of Career Transition Assistance to increase the use of tax
credits, and with ETA's Office of Policy and Research to increase
employers' use of the of the Federal Bonding Program. (Please Note:
This is a cross-cutting strategy.)
|
Wagner-Peyser Act and America's Job Bank
Performance
and Goals
Goal 1.1C: Improve the
outcomes for job seekers and employers who receive public labor
exchange services (DOL 1.1B)
|
| Indicator |
Targeted Population |
Program |
PY 2000 Performance |
PY 2001 Goal |
PY 2002 Goal |
PY 2003 Goal |
| |
|
|
|
|
|
|
| Job
seekers registered with the public labor exchange will enter employment
with a new employer by the end of the second quarter following
registration (DOL 1.1B)* |
Job
Seekers |
Wagner-Peyser
Act |
N/A |
N/A* |
55% |
58% |
| Job
seekers registered with the public labor exchange will continue
to be employed two quarters after initial entry into employment
with a new employer (DOL 1.1B)* |
Job
Seekers |
Wagner-Peyser
Act |
N/A* |
N/A* |
70% |
72% |
| Increase
in the total number of job openings listed with the public labor
exchange (with both State Workforce Agencies and America's Job
Bank) (DOL 1.1B) |
Employers |
Wagner-Peyser
Act/One- Stop |
+21% |
+
15% |
> PY
2001 |
+5%
above PY 2001, adjusted for economic conditions |
| Increase
in the number of employers that register with America's Job Bank
(DOL 1.1B)* |
Employers |
America's
Job Bank |
† |
236,400
(total) 10% increase |
N/A |
286,000
(total) 10% increase |
| Increase
the number of job searches conducted from America's Job Bank by
5% a year (DOL 1.1B)* |
Job
Seekers |
America's
Job Bank |
à |
à |
à |
195.4
million (+5%) |
| Increase
the number of resume searches conducted from America's Job Bank
by 5% a year (DOL 1.1B)* |
Employers |
America's
Job Bank |
» |
» |
» |
9.45
million (+5%) |
| *
This is a new goal for PY 2003. |
Note: Goals corresponding
to the DOL FY2003 Annual Performance Plan are in parentheses.
Wagner-Peyser Act (Employment
Service/One Stop Centers) and America's Job Bank Budget:
Employment Service/One Stop:
- One-Stop Centers:
The agency request level of $113,000,000 in FY 2003 is for One-Stop
Career Center support. This request is $7,000,000 below the FY 2002
appropriated level.
- Wagner-Peyser
Act Formula Grants to States: The agency request is $761,735,000,
the same as the FY 2002 President's budget. In the year ending June
30, 2000 over 3.6 million individuals who received these labor exchange
services found jobs, a 2.75 percent increase over the prior year.
Employers continue to benefit from these services as well. For the
same time period, the total number of job openings listed with the
public employment service increased 20% with 10.2 million job openings
listed. Enhanced funding for this program very simply puts more
people to work.
- Re-Employment
Services Grants for States: Funding at the current level of
$35,000,000 would enable a sustained investment in this targeted
activity. This level will enable States to provide the current level
of services to claimants.
Wagner-Peyser Act (Employment Security) and America's Job Bank
Program Means and Strategies:
- ETA will continue
to support and improve the comprehensive Labor Exchange Performance
Measurement System to provide performance information in support
of optimizing the delivery of labor exchange services to employers
and job seekers. Program Year 2003 will be a critical milestone
year for the performance measures in that baseline data from the
new 9002 reporting system and the results of the new outcome measures
will be fully available to help guide the system in continuous improvement.
ETA will expect states to include expected levels of performance
for the Labor Exchange Performance Measures, reached in agreement
with ETA Regional Offices, in their five-year strategic plans. (1.1C)
- ETA will work with
states to use re-employment services funds to provide intensive
services to Unemployment Insurance claimants in need of reemployment
assistance so they can return more quickly to work. States will
provide early intervention, immediate referrals to suitable job
openings, and staff-assisted, intensive services as needed. Additional
funds will enable services to more Unemployment Insurance claimants
and will enable increased positive employment outcomes. (1.1C)
- ETA will provide
a broad range of technical assistance and training to facilitate
effective delivery of Wagner-Peyser employment and workforce information
services within One-Stop systems including brokering of best practices,
development of models and tools for state and local use, increased
use of on-line information and training for the system, release
of program guidance in key areas, and on-site technical assistance
where feasible and needed. Areas of focus will continue to be program/system
performance and effective service delivery strategies that meet
customer needs. (1.1C)
- With the strategic
direction of the Workforce Information Council, ETA and states will
make investments in state and local workforce information (labor
market information) tools and service delivery strategies. This
information is integral to helping employers more accurately articulate
their skill needs and job seekers make career decisions and articulate
the skills they have to offer employers. As part of this effort,
ETA will continue to promote and support O*NET as the common occupation
language for the workforce investment system which supports integrated
service delivery and provides critical information on the skills
and abilities associated with different occupations, which is an
underlying component of almost every workforce development activity.
(1.1C)
- With employer input
and feedback, ETA will continue to work with the states to identify
and develop strategies to better serve employers through One-Stop
systems in order to increase the number of jobs listed with One-Stops
and job seekers that enter employment. (1.1C)
- ETA will increase
usage of the America's Career Kit Tools by both employers and job
seekers by: 1) continually improving the products' value to customers
based on customer input and feedback; 2) working with states to
develop strategies to more effectively integrate the tools with
service delivery in physical One-Stop systems; and 3) ongoing marketing
of America's Job Bank to employers and job seekers. (1.1C)
Apprenticeship
Training, Employer and Labor Services
Performance
and Goals
Goal 1.1D: Strengthen
the registered apprenticeship system to meet the training
needs of business and workers in the 21 st Century.*
(DOL 1.1C)
|
| Indicator |
Targeted Population |
Program |
1999 Performance |
2000 Performance |
2001 Performance |
2002 Goal |
2003 Goal |
| |
|
|
|
|
|
|
|
| Increase
in number of new apprenticeship programs over established
baseline. |
Employer
and Labor Entities |
Apprenticeship
Training |
N/A |
N/A |
N/A* |
10% |
23% |
| Increase
in number of new businesses involved in apprenticeship over
established baseline. |
Employers |
Apprenticeship
Training |
N/A |
N/A |
N/A* |
10% |
23% |
| Increase
in number of new apprentices over established baseline. |
New
Apprentices |
Apprenticeship
Training |
N/A |
N/A |
N/A* |
10% |
27% |
| Increase
in number of new programs in new and emerging industries –
at minimum Information Technology, Health Care and Social
Services – over established baseline. |
Employer
and Labor Entities |
Apprenticeship
Training |
N/A |
N/A |
N/A* |
10% |
20% |
| |
|
|
|
|
|
|
|
| * This
is a new goal. ETA will establish a baseline for each indicator
using the average of FY 1999, 2000 and 2001 data. ETA is moving
toward 4-year goals, as explained in Appendix B. |
Note: Goals corresponding
to the DOL FY2003 Annual Performance Plan are in parentheses.
Apprenticeship Training, Employer and Labor Services Budget:
The registered apprenticeship training program is an industry-driven
training program voluntarily sponsored by joint employer and labor
groups, individual employers and/or employer associations. The Office
of Apprenticeship Training, Employer and Labor Services (OATELS)
is responsible for the administration of the Registered National
Apprenticeship System and is the registration authority for training
programs and apprentices in 23 States. OATELS delegates this registration
authority through its Federal-State partnership with State Apprenticeship
Councils/Agencies (SACs) in 27 States, the District of Columbia,
Puerto Rico and the Virgin Islands.
OATELS Program Administration funding at $21,928,000 is limited
to staff salaries and expenses.
Apprenticeship Training,
Employer and Labor Services Means and Strategies:
- Continue to
engage the Workforce Development system to expand registered
apprenticeship.(1.1D)
- Continue to
review existing research from the registered apprenticeship
system; engage current stakeholders; and gather input from new
potential customers to participate in the registered apprenticeship
system. (1.1D)
- Continue to
conduct labor shortage research to identify and develop partnerships
involving registered apprenticeship training in a minimum of
three–targeted industries. (1.1D)
- Continue to
develop four campaigns to convene four forums with business
and industry organizations to expand registered apprenticeship.
(1.1D)
- Continue to
ensure collaboration with the Office of Faith-Based and Community
Initiatives to promote and expand the registered apprenticeship
system. (1.1D)
- Continue to
seek input from faith-based and community-based organizations
on effective means to address their issues. (1.1D)
- Continue to
identify promising practices with WIBs and registered apprenticeship
to develop examples of how registered apprenticeship can participate
with all states. (1.1D)
- Continue to
participate in other DOL education and training strategies and
initiatives to inform and increase the participation of the
registered apprenticeship system. (1.1D)
- Continue to
increase the registered apprenticeship system's participation
in the various Department's education and training strategies
and initiatives, e.g., OYS, OAS, JC, OWS, OTIS and OFAM. Major
employment and training initiatives will include registered
apprenticeship as a mechanism to develop a skilled workforce.
A process will also be developed to engage more businesses to
participate in the workforce development system. As part of
this increased participation, the registered apprenticeship
system will be involved in customer surveys and other instruments
developed to improve the workforce development system. (Please
Note: This is a cross-cutting strategy.)
- Continue to
develop customized training programs with One-Stop Centers for
referrals to businesses and applicants for registered apprenticeship.
(Please Note: This is a cross-cutting strategy.)
- ETA will continue
to engage the Departments of Education, Housing and Urban Development,
Transportation, and Justice to leverage support for registered
apprenticeship and maximize resources to provide businesses
and workers with skill development for the 21st Century. (Please Note: This is a cross-cutting strategy.)
National Programs
Performance and
Goals
Goal 1.1E: Increase the capacity and quality of One-Stop
system services for people with disabilities who are registered
in the workforce investment area(s) receiving Work Incentive
Grants
Goal 1.1F: Increase employment and positive outcomes of adults registered
under the Indian and Native American Program
Goal 1.1G: Increase employment opportunities for senior
citizens participating in the Senior Community Service Employment
Program
|
| Indicator |
Targeted Population |
Program |
PY 1999 Performance |
PY 2000 Performance |
PY 2001 Goal |
PY
2002 Goal |
PY 2003 Goal |
| |
|
|
|
|
|
|
|
| Percent
more individuals with disabilities served than were served
in the workforce area(s) in the previous program year under
the adult, dislocated worker and youth programs (1.1E) |
People
with disabilities |
Work
Incentive Grants |
* |
N/A |
N/A
|
5% |
5% |
| Of
those with disabilities, percent more individuals with disabilities
placed in unsubsidized employment after program exit than
were placed in the previous program year (1.1E) |
People
with disabilities |
Work
Incentive Grants |
* |
N/A |
N/A |
5% |
5%
|
| Of
those placed in the first quarter after program exit, percent
more individuals with disabilities employed in the third quarter
after exit than were retained in the previous program year
(1.1E) |
People
with disabilities |
Work
Incentive Grants |
* |
N/A |
N/A |
5% |
5% |
| Increase
in average earnings change for individuals with disabilities
over the average earnings change for individuals with disabilities
in the previous program year (1.1E) |
People
with disabilities |
Work
Incentive Grants |
* |
N/A |
N/A |
$250 |
$250 |
| Employment
at program exit (1.1F) |
Indian
and Native American Adults |
Indian
and Native American Program |
51.9%^ |
^ |
54% |
56% |
56% |
| Positive
outcomes at program exit (1.1F) |
Indian
and Native American Adults |
Indian
and Native American Program |
83.4%^ |
^ |
84% |
86% |
86% |
| Percent
of participants placed and retained in unsubsidized employment
(1.1G) |
Senior
Citizens |
Senior
Community Service Employment Program |
36.5% |
33.8% |
26%
|
37%+ |
37%+ |
* This
is a new initiative. 23 Grants were issued in PY 2000, so
there is not any performance information for PY 1999. The
indicators listed are new for PY 2002 and PY 2003.
^ This goal was revised with the passage of WIA. The PY 1999
performance results reported are for JTPA .
+ The indicator is effective beginning with PY 2002. The prior
indicator was the ratio of unsubsidized placements to authorized
positions.
|
Note: Goals corresponding
to the DOL FY2003 Annual Performance Plan are in parentheses.
Work Incentive Grants Budget: The Department is requesting
$20,000,000, the same as the FY 2002 appropriation request level,
for new grant awards to state and local workforce investment programs
working with other public and non-profit providers of services to
people with disabilities. ETA will administer this competitive grant
activity but will work closely with the Office of Disability Employment
Policy and the President's Task Force on Employment of Adults with
Disabilities. ETA plans to use approximately $1,000,000 of the $20,000,000
to supplement a national contract supporting technical assistance
and conferences to the workforce investment system on disability
laws, regulations, issues and services.
Work Incentive Grants Means and Strategies:
- ETA will focus
on data validity and program accountability by conducting desk
analysis of quarterly report submissions, conducting annual
administrative conferences for new grantees, refining grant
SGAs based upon current workforce and grant experience, and
reinforcing outreach and services to people with disabilities
in the One-Stop system. (1.1E)
- ETA will conduct
technical assistance of grant activities that promote information
sharing on policy developments and successful One-Stop strategies
impacting employment and training services to people with disabilities.
This will be accomplished through a variety of means including
on-line information sharing, periodic conference calls and video
conferencing calls, participation in multi-agency conferences
related to systems change of disability program delivery, high-lighting
successful strategies of other grants, promoting regional conferences
and training of the One-Stop system, examining web-cast applications
for information sharing and implementing other strategies which
promote promising practices in serving people with disabilities
in the workforce system. (1.1E)
- ETA will evaluate
Work Incentive Grant activities in order to assess systemic
component of grant activity, develop a database of on-going
Work Incentive Grant activities with common elements across
grants (e.g., Has the grantee hired benefits planning specialists
to work in local One-Stop Centers? If so, how many?), and to
identify where additional technical assistance would be helpful
to grantees. (1.1E)
- ETA will provide
information from promising practices website that is currently
under development with Work Incentive Grantees to foster information
on successful models of skill training and employment of people
with disabilities. (1.1E)
- ETA will coordinate
with DOL's Office of Disability Employment Policy (ODEP) to
assure coordination of respective grant programs and technical
assistance related to WIA and the One-Stop Center system. (1.1E)
Indian and Native American Program Budget: The FY 2003 budget
request is $55,000,000, a decrease of $2,000,000 below the FY 2002
appropriation level.
Indian and Native American Program Means and Strategies:
1.Expand the current peer-to-peer
technical assistance efforts to be more comprehensive and to include
peer reviews. This will improve grantee staff capability and allow
for a better exchange of best practices.
2.Expand INA grantee participation
in available ETA and other related training opportunities to improve
grantee capability.
3.Promote grantee linkages
with Workforce Investment Boards to allow full utilization of
available resources and, where appropriate, eliminate duplication.
4.Expand the knowledge and
scope of other available resources for grantee utilization. (1.1F)
1.Establish the capability
of 100% electronic reporting and communication in the grantee
community for reporting efficiency.
2.In conjunction with ETA
efforts, finalize and distribute a grantee self-validation tool.
3.Identify reasons for negative
outcomes to allow grantees to improve performance.
4.Improve the efficiency
and scope of federal monitoring efforts and feedback to grantees.
(1.1F)
Senior Community Service Employment Program Budget: The FY
2003 budget request for the National Sponsors' portion of SCSEP
is $343,289,000. The request for the State Grants' portion is $96,911,000.
The total SCSEP budget request is $440,200,000, a decrease of $4,900,000
below the FY 2002 appropriation level.
Senior Community Service Employment Program Means and Strategies:
1.Provide technical assistance
material to grantees, including handbooks, TAGs, etc;
2.Establish computer-based
long distance training for local SCSEP project directors;
3.Provide technical assistance
and training for under-performing SCSEP grantees; and
4.Continue the integration
of local SCSEP projects into the WIA One-Stop system. (1.1G)
- Performance
Accountability:
ETA will establish
systems to collect required data, including development of appropriate
standards and measures. In PY 2003 the emphasis will be on bringing
all grantees into the new systems.
1.Provide incentives
and recognition to high performing grantees (i.e., those that
make the elevated unsubsidized placement goals);
2.Begin implementation
of the Older American Act corrective action steps, which include
mandatory corrective action plans and reduced funding; and
3.Recapture and
reallocate unexpended funds (e.g., from poor performing grantees)
to higher performing grantees. (1.1G)
|
Customer Satisfaction
Performance
and Goals
Goal 1.1H:
Increase customer satisfaction with services received from
workforce investment activities in connection with the One-Stop
delivery system
|
| Indicator |
Targeted Population |
Program |
PY 1999 Performance |
PY 2000 Performance |
PY
2001 Goal |
PY
2002 Goal |
PY2003 Goal |
| |
|
|
|
|
|
|
|
| Score
of participant satisfaction with services on the American
Customer Satisfaction Index. |
Registered
participants in WIA Activities |
WIA
Adult and Youth Activities |
* |
78 |
69 |
70 |
71^ |
| Score
of employer satisfaction with services on the American Customer
Satisfaction Index. |
Employers |
WIA
Adult and Youth Activities |
* |
71 |
66 |
68 |
69^ |
*This
is a new WIA goal based upon a weighted average of negotiated
levels of performance for all States.
^The PY 2003 goals have not yet been negotiated with the States,
so the goal reflected is preliminary and continues the trend
established by the PY 2000 – 2002 goals. |
Note: Goals corresponding
to the DOL FY2003 Annual Performance Plan are in parentheses.
Customer Satisfaction Means and Strategies:
- Continue to
provide training, tools and assistance to Workforce Investment
Areas and One-Stop partner programs on quality and continuous
improvement techniques, and uses of employer and participant
customer satisfaction survey information. ETA will provide recognition
to workforce entities that achieve identified levels of performance
excellence. (1.1H)
|
A
PREPARED WORKFORCE
Outcome
Goal 1.2: Increase Number of Youth
Making
a Successful Transition to a Career Path
Programs Include:
Job Corps Youth
Activities Formula Grants
Indian and Native American Youth Youth
Opportunity Grants
Total
Budget: $2,550,625,000 |
|
Youth Formula Grants
Performance and Goals
Goal 1.2A:
Increase entrance and retention of youth registered under
the WIA youth program in education or employment (DOL 1.2A)
|
| Indicator |
Targeted Population |
Program |
PY 2000 Performance |
PY 2001 Goal |
PY 2002 Goal |
PY 2003 Goal |
| |
|
|
|
|
|
|
| Of
the 14-18 year-old youth who enter the program without a diploma
or equivalent, the percent who will attain a secondary school
diploma or equivalent by the first quarter after exit (DOL
1.2A) |
Disadvantaged
Youth Aged 14-18 |
WIA
Youth Program |
* |
N/A |
51% |
52% |
| Employed
in the first quarter after program exit (DOL 1.2A) |
Disadvantaged
Youth Aged 19-21 |
WIA
Youth Program |
^ |
^ |
63% |
65% |
| Retention
in employment in the third quarter after exit of those who
were employed in the quarter after program exit (DO1.2A) |
Disadvantaged
Youth Aged 19-21 |
WIA
Youth Program |
77% |
70% |
77% |
78% |
| ^
This was a new goal for Program Year 2002. |
Note: Goals corresponding
to the DOL FY2003 Annual Performance Plan are in parentheses.
Youth Formula Grants Budget: Local areas use the funds to
provide comprehensive, long-term services for youth that provide
them with the necessary supports to assist them in developing into
responsible adults and to transition to post-secondary education
and training and to careers. The request is $985,951,000, a decrease
of $125,095,000 below the FY 2002 appropriation level.
Youth Formula Grants Means and Strategies:
- ETA's federal
staff and state staff will jointly determine the effectiveness
of local youth programs. These staff will complete 50 site visits
to local areas by June 30, 2004, providing technical assistance,
guidance and identifying best practices. Success will be achieved
once the 50 site visits are completed and local area directors
and youth council chairs receive a report of findings and recommendations.
(1.2A)
- ETA will issue
its annual program guidance to states and local areas implementing
comprehensive youth services under WIA. The 2003 program emphasis
will focus on strong academic and skills training components,
leading to a high school diploma or its equivalent, advanced
training and employment opportunities that lead to career paths,
and follow-up services that lead to retention in employment.
The guidance letter will be issued by April of 2003. (1.2A)
- Each ETA region
will conduct at least one youth technical assistance event that
focuses on providing local communities and youth councils with
strategies to build strong youth investment systems that promote
attainment of diplomas/GEDs or advanced training leading to
career opportunities. Seventy-five percent of participants will
rate the quality of the information exchange at the conference
as good to excellent. (1.2A)
- ETA's national
best practices strategy will continue to promote educational
and skills training achievement for younger youth. ETA's national
office, assisted by the regions, will maintain a web-base database
of best practices and strategies. Success will be achieved when
90% of the users rate this service as effective. (1.2A)
- ETA will convene
a National Youth Summit of a representative group of Workforce
Investment Act program participants. Attendees will act as focus
groups to develop “what works” practices from a youth perspective.
Success will be measured when 100% of states are provided with
the results of the focus groups to incorporate into their customer
satisfaction programs. (1.2A)
- While in this
last year of authorization under the Workforce Investment Act,
the Department will place continued emphasis on improving the
quality of services in order to equip our youth with the knowledge,
skills, and abilities required to effectively meet the changing
needs of business and the new economy as well as a focus on
the reauthorization of WIA. Because PY 2003 is the last year
of authorization, the Department plans to analyze the experiences
of state and local areas in the effective delivery of high quality,
comprehensive youth services and assess how well these services
met the challenge of preparing our most at-risk youth for post-secondary
education and careers. Our goal is to determine the potential
areas for improvement and issues that could be addressed through
the reauthorization of the Workforce Investment Act. (1.2A)
Cross-Cutting Programs
and Issues
ETA will facilitate the involvement of Faith-Based organizations,
as partners, to expand educational, cultural, recreational and
|