| PARTNER
SITE: Gulf
Coast Work-Force Board
OVERVIEW:
Nestled
between the San Francisco Bay and the coastal hills, Oakland
is a modern-day boomtown with a rich cultural heritage. Once
home to Ohlone Indians, Mexican rancheros, and gold seekers,
it's now a haven for high tech and dot-coms. It's also one
of the nation's most ethnically integrated cities: Oaklanders
speak more than 100 languages and dialects.
The City of Oakland WIB’s Business Services model is
designed to support the WIB’s priorities for helping
job seekers achieve self-sufficiency and creating new employment
opportunities that will benefit unemployed and underemployed
Oakland residents. (The county of Alameda has a separate WIB.
) A management team --the vendor (Ultimate Staffing), the
PIC and the WIB-- integrates the processes, roles and responsibilities
of the partners into a smoothly run operation—a business
services system.
NEEDS:
- Increasing
customized training
- How
can the City of Oakland best support customized training
within the outsourced business services model?
STRENGTHS:
- Outsourcing
business services: Oakland outsourced the employer
services to a qualified vendor through a Request for Proposal
procurement process. The services are available under a
public-private partnership agreement negotiated between
the Oakland WIB and the selected vendor, who works with
the PIC and the multiple partners who contribute to Oakland’s
workplace development efforts. The WIB intends to take advantage
of the knowledge gained through the RFP process, as well
as the expertise and resources of the selected vendor, in
order to refine and improve the portfolio of services proposed
in this Business Services Plan and develop an appropriate
fee schedule. The Board has also approved performance goals.
Ultimate Staffing expects to increase the ranks of business
clients by over 75% in the new fiscal year, bringing the
overall number of new and continuing business clients served
by Ultimate to 75 companies. Their placement goal of the
WIB is 72 Universal Services clients into work during the
03-04 fiscal year. Ultimate Staffing brings the job opportunities
to the One Stop staff in multiple ways, and Oakland looks
forward to sharing these experiences with other participants.
| Population: |
399,484 |
| Unemployment
rate: |
11% |
| Funding
(PY 02) |
|
|
$1,775,952 |
|
$1,497,422 |
|
$2,002,490 |
| Number
of One-Stops |
6
(2 comprehensive, 4 satellites) |
| Number
of Counties |
Within
one |
| Contact
Information: |
|
| Name |
Al
Auletta |
| Title |
Executive
Director |
| Organization |
City
of Oakland Workforce Investment Board |
| Mailing
Address: |
250
Frank H. Ogawa Plaza, 3rd Floor, Suite 3315 |
| City,
State Zip |
Oakland,
CA 94612 |
| Phone
Number |
510-238-3752 |
| Fax
Number |
510-238-2230
|
| Email |
aauletta@oaklandnet.com |
| Web
Site Address |
http://www.oaklandwib.org |
| Alternate
Contact Name |
|
| Performance
Measures |
| Customer
Satisfaction for Employers |
|
| Total
Number of Adult and Dislocated Workers Served
|
875 |
| Entered
Employment Rate for Adults |
48.6 |
| Entered
Employment Rate for Dislocated Workers |
69.3 |
| Retention
Rate for Adults |
90.9 |
| Retention
Rate for Dislocated Workers |
90.9 |
| Earnings
Change for Adults |
$6,070 |
| Earnings
Change for Dislocated Workers |
122.7% |
| Credential
/ Diploma Rate for Adults |
11.1 |
| Credential
/ Diploma Rate for Dislocated Workers |
37.8 |
|
| Top
5 Demand Occupations |
1.
General Managers, Top Execs
2. Salespersons, Retail
3. General Office
4. Truck Drivers, Light
5. Computer Support Specialists |
|
www.doleta.gov
