WIA Implementation Training Performance Accountability

Table of Contents

Select a slide or start at the beginning.

• Workforce Investment Act Implementation Training
  
• Workshop Objectives
  
• Changing Context of Performance Accountability
  
• Continuous Improvement
  
• Customer Satisfaction
  
• Customer Satisfaction
  
• Key Concepts
  
• Statutory & Regulatory Overview
  
• Indicators of Performance
  
• Reaching Agreement on Performance Levels
  
• Levels of Performance:
  
• Annual Performance Progress Report
  
• Evaluation of State & Local Programs
  
• Design of Evaluations
  
• Training Provider Accountability
  
• Training Provider Accountability
  
• Sanctions
  
• Sanctions
  
• Incentives
  
• Sources of Information