Skip to content
  ETA Home   Workforce Professionals>   whatsnew>    

What's New in Workforce Investment Archive: Headlines (1999)

2014 2010 2008 2005 2003 2002 2001 2000 1999 1998

WIA Customer Satisfaction and Continuous Improvement Papers
Aug 9, 1999
Posted 8/9/99 Federal Register Notice: Consultation Papers on Performance Accountability Under Title I of the Workforce Investment Act of 1998 (WIA)
There are two consultation papers for dissemination to interested parties on the performance accountability system for title I of the Workforce Investment Act. The first paper provides a framework regarding the approach and processes for continuous improvement under title I of the Workforce Investment Act of 1998. The second paper provides a framework for the approach and processes for customer satisfaction measures under title I of the Workforce Investment Act. Interested parties have 30 days to provide comments on these papers.