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WIOA Performance Indicators and Program Specific Performance Measures


WIOA Primary Indicators of Performance

As stated in TEGL 10-16, Change 1, PM (Program Memorandum) 17-2, and TAC (Technical Assistance Circular) 17-01, section 116 of WIOA establishes performance accountability indicators and performance reporting requirements to assess the effectiveness of States and local areas in achieving positive outcomes for individuals served by the workforce development system's six core programs. These six core programs are:

  1. Adult
  2. Dislocated Worker
  3. Youth programs
  4. Adult Education and Family Literacy Act (AEFLA) program (Administered by ED)
  5. Employment Service program
  6. Vocational Rehabilitation (VR) program (Administered by ED)

WIOA requires all States and direct grantees of the Departments to collect and report information on all the participants described in this TEGL.




Review TEGL 10-16, Change 1 for Methodology of calculating these Indicators and further definitions.

Performance Indicators
Six Primary Indicators of Performance Detail
A. Employment Rate - 2nd Quarter After Exit The percentage of participants who are in unsubsidized employment during the second quarter after exit from the program (for title I Youth, the indicator is the percentage of participants in education or training activities, or in unsubsidized employment during the second quarter after exit)
A-1. Title I Youth Education and Employment Rate - 2nd Quarter After Exit

The percentage of title I Youth program participants who are in education or training activities, or in unsubsidized employment, during the second quarter after exit from the program.

B. Employment Rate - 4th Quarter After Exit

The percentage of participants who are in unsubsidized employment during the fourth quarter after exit from the program (for title I Youth, the indicator is the percentage of participants in education or training activities, or in unsubsidized employment during the fourth quarter after exit)

B-1. Title I Youth Education and Employment Rate - 4th Quarter After Exit

The percentage of program participants who are in education or training activities, or in unsubsidized employment, during the fourth quarter after exit from the program.

C. Median Earnings - 2nd Quarter After Exit

The median earnings of participants who are in unsubsidized employment during the second quarter after exit from the program

D. Credential Attainment

The percentage of those participants enrolled in an education or training program (excluding those in on-the-job training (OJT) and customized training) who attain a recognized postsecondary credential or a secondary school diploma, or its recognized equivalent, during participation in or within one year after exit from the program. A participant who has attained a secondary school diploma or its recognized equivalent is included in the percentage of participants who have attained a secondary school diploma or its recognized equivalent only if the participant also is employed or is enrolled in an education or training program leading to a recognized postsecondary credential within one year after exit from the program

E. Measurable Skill Gains

The percentage of program participants who, during a program year, are in an education or training program that leads to a recognized postsecondary credential or employment and who are achieving measurable skill gains, defined as documented academic, technical, occupational, or other forms of progress, towards such a credential or employment. Depending on the type of education or training program, documented progress is defined as one of the following:

  1. Documented achievement of at least one educational functioning level of a participant who is receiving instruction below the postsecondary education level;
  2. Documented attainment of a secondary school diploma or its recognized equivalent;
  3. Secondary or postsecondary transcript or report card for a sufficient number of credit hours that shows a participant is meeting the State unit's academic standards;
  4. Satisfactory or better progress report, towards established milestones, such as completion of OJT or completion of one year of an apprenticeship program or similar milestones, from an employer or training provider who is providing training; or
  5. Successful passage of an exam that is required for a particular occupation or progress in attaining technical or occupational skills as evidenced by trade-related benchmarks such as knowledge-based exams.
F. Effectiveness in Serving Employers

Effectiveness in Serving Employers: WIOA sec. 116(b)(2)(A)(i)(VI) requires the Departments to establish a primary indicator of performance for effectiveness in serving employers. The Departments are piloting three approaches designed to gauge three critical workforce needs of the business community.

  • Approach 1 - Retention with the same employer - addresses the programs' efforts to provide employers with skilled workers;
  • Approach 2 - Repeat Business Customers - addresses the programs' efforts to provide quality engagement and services to employers and sectors and establish productive relationships with employers and sectors over extended periods of time; and
  • Approach 3 - Employer Penetration Rate - addresses the programs' efforts to provide quality engagement and services to all employers and sectors within a State and local economy.

Since this indicator is a new approach for measuring performance under WIOA's six core programs, the Departments have implemented a pilot program during which States must select two of the three approaches to report data that the Departments will use to assess a permanent indicator. States may also voluntarily develop an additional State-specific approach. The Departments will evaluate State experiences with the various approaches and plan to identify a standardized indicator that the Departments anticipate will be implemented no later than the beginning of Program Year 2019.



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PROGRAM SPECIFIC PERFORMANCE MEASURES

Foreign Labor Certification

  • Percent of H-1B Applications Processed Within Seven Days of the Filing Date for Which No Prevailing Wage Issues are Identified: This estimate is based on the difference between the date an application is received and the date it is processed by ETA divided by the total number of applications received for a given reporting period for which no prevailing wage issues are identified. An application is considered processed if the last significant event is (1) certified (2) denied or (3) withdrawn.
  • Percent of Employer Applications for Labor Certification under the Streamlined System that Are Resolved Within Six Months of Filing: This estimate is based on the difference between the date an application is received by ETA and the date it is processed by ETA divided by the total number of applications received for a given reporting period. An application is considered processed if the last significant event is (1) certified (2) denied or (3) withdrawn.
  • Average Cost for Processing a New PERM Application: This calculation is part of DOL's Cost Analysis Manager (CAM) initiative.
  • Percent of the H-2B Applications Processed Within 60 Days of Receipt: This estimate is based on the difference between the date an application is received by a State Workforce Agency and the date it is processed by ETA divided by the total number of applications received for a given reporting period. An application is considered processed if the last significant event is: (1) certified, (2) denied, (3) withdrawn, (4) remand issued to the employer, or (5) remand issued to the State Workforce Agency.

1This definition was used for earnings in Program Year 2005.   Q=Quarter


Indian and Native American Adults

  • Average Hourly Wage Gain: Measures the INA program's ability to increase participant earnings by comparing "preprogram" wages with "post-program" wages. As a dollar amount, the post-program wages minus pre-program wages for those participants that obtained employment after exiting the program. The outcome for this measure is an average of all "pre" and "post" program wages for all participants that obtained employment at exit.
  • Employability Enhancement Rate: As a rate, the total number of terminees who obtained an employability enhancement (whether or not they entered employment), divided by the total number of terminees enrolled in the program year.
  • Entered Employment Rate: The number of terminees who entered unsubsidized employment at termination divided by the total number of terminees.
  • Positive Termination Rate: As a rate, those who either entered unsubsidized employment at termination or attained an employability enhancement, divided by all terminees enrolled in the program year.
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Indian and Native American Youth

  • Attainment of Two or More Goals: The total number of youth participants enrolled in the Grantee's Supplemental Youth Services Program who attained at least two of the thirteen goals listed in the legislation divided by the total number of Supplemental Youth Services participants enrolled during the report period.
  • Educational Attainment for Dropouts: The number of dropouts who have obtained a high school diploma, GED, or increased their literacy and numeracy by two grade levels divided by the total number of dropouts.

Internet-Based Assistance

  • Percent of New Requirements Ratings for O*NET-SOC Occupations: Number of occupations updated and released in database divided by the total number of O*NETSOC occupations during the fiscal year.
  • Percent of O*NET-SOC Occupations for Which Updated Data Are Released: Number of occupations for which incumbent survey activities have been completed and closed out divided by the total number of O*NET-SOC occupations during the fiscal year.

Prisoner Reentry Initiative (PRI)

  • Recidivism Rate: The percentage of participants who are rearrested for a new crime or reincarcerated for revocation of a parole or probation violation within one year from release from prison.

Registered Apprenticeship

  • Employment Retention Rate: The number of apprentices employed nine months after registration divided by the number of apprentices registered in the first quarter of the fiscal year.
  • Earnings Gain: The difference between the average of the current wage of the total number of entrants still employed nine months later and the average of the starting wage of the total number of entrants registered in the first quarter of the fiscal year.
  • Average Cost Per Registered Apprentice: Program budget allocation divided by total active federal program participants (apprentices).

Senior Community Service Employment Program (SCSEP)

  • Placement Rate: The number of participants during the report period who were placed in unsubsidized employment divided by the number of authorized grantee community service positions. Placement in unsubsidized employment may be either part-time or full-time.
  • Service Level: The count of participants during the report period divided by the total number of authorized grantee community service positions.

Unemployment Insurance (UI)

  • Percent of Intrastate Payments Made Timely: The percentage of intrastate UI benefit first payments for full weeks of unemployment issued within 14 days following the first compensable week in states with a waiting week, and 21 days in non-waiting week states. Detection of Recoverable Overpayments
  • The amount of overpayments (dollars) established through state operations as a percent of the estimated amount states can detect and establish for recovery.
  • Entered Employment Rate: The percent of persons receiving an intrastate first payment in a given quarter who had earnings in the next quarter.
  • Percent of Employer Tax Liability Determinations Made Timely: The percent of new employer determinations made within 90 days of the end of the quarter in which employers became liable to pay unemployment taxes.
1This definition was used for earnings in Fiscal Year 2006.   Q=Quarter

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WIA Common Measures Archive