There have been reports of phone calls made from a Department of Labor phone number (202-693-2700) soliciting personal information and/or promising funds to those receiving the calls. These calls were not authorized by the Department of Labor. ETA and the Department of Labor do not and will not solicit Personally Identifiable Information, such as your Social Security number, or other personal information, over the phone. If you receive a call like this from a number that looks like an ETA phone number, consider it a spam call, hang up, and report the call to the US Department of Labor at 1-855-522-6748.

For more information about how to recognize spam calls, please reference the IRS site about recognizing these imposter calls: https://www.irs.gov/newsroom/how-to-know-its-really-the-irs-calling-or-knocking-on-your-door-0

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About the Division of One-Stop Operations

The Division of One-Stop Operations oversees the operation of the one-stop system providing a central point of contact for systems' questions and issues, and serves a coordination role with other ETA offices and Regions on system building and linking with programs and services.

The Division is divided into three units:

  • Policy and Planning
  • Partnership and Communication
  • Electronic Linkages

The Policy and Planning unit provides assistance on policy, recommendations, and guidance, including state Workforce Investment Act (WIA) strategic plans and waiver activity.

The Partnership and Communication team maintains relationships and communication with other federal agencies, stakeholders, groups representing state officials, business interests, workers, and the academic community.

The Electronic Linkages team provides federal leadership in the development and operation of the CareerOneStop E-Tools, a suite of websites that provide career and workforce service information to workers, job seekers, and employers.

The CareerOneStop Portal is a single point of entry to access all of the content in the Department of Labor's electronic tools.