There have been reports of phone calls made from a Department of Labor phone number (202-693-2700) soliciting personal information and/or promising funds to those receiving the calls. These calls were not authorized by the Department of Labor. ETA and the Department of Labor do not and will not solicit Personally Identifiable Information, such as your Social Security number, or other personal information, over the phone. If you receive a call like this from a number that looks like an ETA phone number, consider it a spam call, hang up, and report the call to the US Department of Labor at 1-855-522-6748.

For more information about how to recognize spam calls, please reference the IRS site about recognizing these imposter calls: https://www.irs.gov/newsroom/how-to-know-its-really-the-irs-calling-or-knocking-on-your-door-0

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Biography of Regional Administrator


Regional Administrator

Helen N. Parker has served as Regional Administrator for the Atlanta Region of the Employment and Training Administration since March 9, 2003. She oversees approximately $2.5 billion in federal grant resources to state and local grantees. She provides leadership and direction to the workforce system in the states of Alabama, Florida, Georgia, Kentucky, North Carolina, South Carolina and Tennessee.

Dr. Parker began her career in workforce development in 1974 as a front-line worker in the North Carolina Employment Security Commission. She joined the Georgia Department of Labor in 1976, and worked her way through the ranks, including a stint as a local service delivery area director under the Job Training Partnership Act. In 1984, she was appointed Assistant Commissioner for Employment Services with the Georgia Department of Labor and served in that capacity until her federal appointment in 2003.

Dr. Parker received Bachelor of Arts and Master of Arts degrees from the University of North Carolina at Chapel Hill, her PhD from Duke University, and a Masters in Public Administration from the University of Georgia. Her honors include the Secretary of Labor's Special Achievement Award (1990), National Performance Review "Hammer" Award (1996), and Interstate Conference of Employment Security Agencies (ICESA) President's Award (1999).

Her awards include Who's Who of American Women, International Who's Who of Professional and Business Women, U.S. Department of Labor Special Achievement Award, Miller Merit Award - International Association of Personnel in Employment Security, Vice President Gore's National Performance Review "Hammer" Award, and Interstate Conference of Employment Security Agencies (ICESA) President's Award.