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There have been reports of phone calls made from a Department of Labor phone number (202-693-2700) soliciting personal information and/or promising funds to those receiving the calls. These calls were not authorized by the Department of Labor. ETA and the Department of Labor do not and will not solicit Personally Identifiable Information, such as your Social Security number, or other personal information, over the phone. If you receive a call like this from a number that looks like an ETA phone number, consider it a spam call, hang up, and report the call to the US Department of Labor at 1-855-522-6748.

For more information about how to recognize spam calls, please reference the IRS site about recognizing these imposter calls: https://www.irs.gov/newsroom/how-to-know-its-really-the-irs-calling-or-knocking-on-your-door-0

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Biography of Administrator

Gay M. Gilbert
Administrator
Office of Unemployment Insurance

Employment and Training Administration
U.S. Department of Labor


Gay joined the U.S. Department of Labor, Employment and Training Administration (ETA) in November 2000 and currently serves as the Administrator of the Office of Unemployment Insurance overseeing the nation's federal-state Unemployment Insurance program.

Previously, Gay served as the Administrator for the Office of Workforce Investment in ETA providing federal oversight and leadership for America's workforce investment system, including employment and training programs under the Workforce Investment Act and direction and support for the nation's locally driven one-stop delivery system. She also served as the Director for ETA's Business Relations Group and headed the Employment Service.

Prior to joining the U.S Department of Labor, Gay was a senior official for the State of Ohio overseeing workforce programs and unemployment insurance for over ten years.

Gay also served as Assistant City Attorney for the City of Columbus, Ohio, and eight years with the West Virginia Department of Human Services.

She has the following degrees:

  • Bachelor of Arts, Michigan State University
  • Master of Social Work, West Virginia University
  • Juris Doctor, Ohio State University