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WIOA & WIA Performance Related
Frequently Asked Questions (FAQ)


American Recovery and Reinvestment Act of 2009 (ARRA) Reporting

What are the ARRA monthly reporting requirements after June 30, 2011?

As stated in TEGL 27-10, the last required submission of ARRA monthly reports were associated with the month of June, 2011. These reports were to be submitted to ETA by August 15, 2011. After these reports have been submitted, the ARRA monthly reporting process is complete. However, there are two exceptions to this: 1) the first has to do with the reporting of ARRA funded National Emergency Grants (NEGs) that have unexpired ARRA funds and 2) the second relates to the reporting of TANF-funded summer employment participants for states with waivers to report only the work readiness indicator for youth in summer employment who are co-enrolled in TANF.

What are the requirements for reporting ARRA funded National Emergency Grants (NEGs)?

The Department of Labor announced the one-time availability of up to $75 million in funding for On-the-Job Training (OJT) OJT NEGs funded through ARRA in TEN 38-09. Additional details, as well as, the reporting requirements were provided in TEGL 04-10. In addition, approximately 40 existing NEGs have active ARRA funds that did not expire June 30, 2011.

Per these guidance documents, and in order to satisfy statutory and regulatory recordkeeping and reporting requirements in ARRA, states must report characteristics, services received, and outcomes of participants served with WIA funds, including active NEGs and the OJT NEGs described in TEN 38-09. Such information is critical to determine the success of these investments. The following performance and fiscal reports, including the monthly ARRA reports, were required for ARRA funded NEGs (including the OJT NEGs) through June 30, 2012:

  • ETA 9090 - WIA Quarterly Report (OMB Control No. 1205-0420);
  • Workforce Investment Act Standardized Record Data (WIASRD) Quarterly Submission (OMB Control No. 1205-0420);
  • ETA 9148 - WIA Adults, Dislocated Workers, and National Emergency Grants ARRA Monthly Report (OMB Control No. 1205-0474). This report was required to be submitted to ETA by the 15th of each month (for the previous month reporting period) by each state that received an OJT NEG grant or had an active existing ARRA funded NEG.

    Note: As stated above, this report will only be required for states and grantees that received OJT NEG grants or that have active existing ARRA funded NEGs. Furthermore, the requirements associated with ETA form 9148 are different than they were under the previous ARRA reporting periods. Beginning with the July 2011 monthly ARRA report, states and grantees must report only the NEG portion of ETA form 9148. States must leave the Adult and Dislocated Worker sections as they are pre-populated (filled with zeros). The first two reports (July 2011 and August 2011) will be due on the same date as the September report (October 15, 2011).

  • ETA 9130 - U.S. DOL ETA Quarterly Financial Status Report (OMB 1205-0461);
  • ETA 9104 - NEG Quarterly Performance Report (QPR) (OMB 1205-0439);
  • ARRA Section 1512 - Quarterly Recipient Report.

    Please note, the ARRA recipient report is submitted by direct recipients or designated sub-recipients of ARRA funds to OMB through an electronic reporting system at, no later than the 10th day after the end of each calendar quarter. This Recipient Report contains cumulative data on the projects and activities funded by ARRA from the inception of the grant award (jobs created/retained data is quarterly). For additional reporting guidance and references, see TEGL 1-09, Change 1 and 2, Reporting Requirements under Section 1512 of the American Recovery and Reinvestment Act of 2009 as well as OMB guidance found at

  • Workforce Investment Act Standardized Record Data (WIASRD) Quarterly Submission (OMB Control No. 1205-0420)

    In addition, the WIASRD must be submitted quarterly on all participants and exiters from ARRA NEGs. In order to evaluate the success of these NEGs, it is imperative that states make every effort to submit the required reports on a timely basis, and that they be accurate and complete.

    There are a few important WIASRD elements pertaining specifically to OJT and NEG funding sources that must be completed for OJT NEG participants:

    • WIASRD data items 340 and 341 (Type of Training Service #1 and Type of Training Service #2) are the sources for determining which individuals received OJT. A lack of complete data on these WIASRD elements will result in an undercounting and underreporting of the number of individuals who received OJT;
    • WIASRD data item 342 (Occupational Skills Training Code) is important because it contains information on the occupation in which the individual was trained. This information facilitates the identification of occupations where OJT most often occurs or where it is the most successful in obtaining better employment outcomes for workforce system customers;
    • WIASRD data items 313a, 313b and 313c (1st, 2nd, and 3rd NEG Project IDs) in conjunction with WIASRD data item 326 (Other WIA or Non-WIA Programs) make possible the isolation of individuals who were provided OJT through ARRA-funded NEGs.

What are the reporting requirements for TANF-funded summer employment?

To ease the reporting burden on states, the modified monthly youth participant form (ETA 9149) used in the Summer of PY 2010 is the most convenient method for capturing the required performance data associated with the TANF source of funding in PY 2011.

The columns titled “TANF Waiver Reporting” are to be used by those states that have a waiver to report only the work readiness indicator for youth in summer employment who are co-enrolled in TANF. These states must fill out and submit (via an email to only the Program-to-Date Column (column d) of the appended modified ETA form 9149 by October 15, 2011. States without the TANF waiver no longer have to report using the Youth ARRA monthly reporting form (ETA 9149).

Youth participants served with regular WIA formula and TANF funds and are covered by the TANF waiver will only be reported in the TANF columns of the supplemental youth report.
Youth participants served only with TANF funds will not be reported in any of the WIA reports.

How will States send their WIOA performance accountability data to the Department of Labor?

The Department has built the Workforce Integrated Performance System (WIPS), an information technology system that accepts State and grantee performance reporting data, generates quarterly and annual performance accountability reports from that data, and provides the platform for States and grantees to certify their reports. WIOA States and titles I and III grantees are required to submit the first year of annual participant data for Program Year 2016 (July 1, 2016 to June 30, 2017) on or before October 16, 2017, through WIPS.

Are any changes expected to WIPS?

During summer 2017, ETA has implemented a round of upgrades to the system to enhance user experience and make important refinements. Specifically, the August 4, 2017, release of WIPS updates focused on improving data quality, consisting mostly of new edit checks and updated logical validations. No file format change is expected through these WIPS updates, until any new or revised data elements are approved through the information collection process. This system will continue to be enhanced and improved over time.

Where can technical users find additional information on WIPS?

WIPS users with technical questions may contact the ETA WIPS User Resource Library Information Page located at: This site provides instructions and updates to WIPS as well as all required report templates, including the Participant Individual Record Layout (PIRL), which includes all the required data elements.

Are States expected to collect and report on the data elements proposed in the amended WIOA Common Performance Reporting ICR, published in January 2017?

None of the changes proposed in the amended WIOA Common Performance Reporting ICR will be incorporated into the WIPS until after the information collection request has been approved by the OMB. Any changes will be finalized after the Program Year 2016 reporting period. States should continue to follow the current reporting specifications, which may be found at

Are States still expected to report their WIOA performance accountability data at the end of the Program Year 2016?

States must submit their WIOA titles I and III annual performance report to the Department of Labor on or before October 16, 2017. ETA acknowledges that there will be few outcomes on this report; however, the information on participants served, their characteristics and services they received must be submitted and will be useful for program analysis.

Are Eligible Training Provider (ETP) reports due for PY 2016?

Since outcomes will not yet be available, and since some of the data elements and reporting format for the ETP report have not yet been finalized, States are not required to submit ETP information until further notified.

When will SWIS data sharing agreements be in place?

A new State Wage Interchange System (SWIS) is being developed to facilitate the exchange of wage data among participating States for the purpose of assessing and reporting on State and local performance for the programs authorized under WIOA, and other statutory provisions authorized programs identified as one-stop partners under WIOA, and for other purposes allowed under law. The Departments are reconciling input from states on the draft SWIS data sharing agreement; currently the Departments are analyzing the comments, and will make any necessary revisions before sending the data sharing agreement to the States for another review. A second State comment period is planned prior to the data sharing agreement being sent to States for their signature.

The Wage Record Interchange System (WRIS) and WRIS2 data sharing agreements remain in effect until each is terminated, according to the provisions of each agreement. The Departments do not anticipate that the WRIS or WRIS2 data sharing agreements will be terminated until after the SWIS is executed and effective. The drafting of SWIS involves joint renegotiation between the Departments as well as between Federal representatives and State signatories.

What is the current status of FEDES?

FEDES facilitates the exchange of federal employment information for the purposes of verifying performance outcomes, using federal employment data not otherwise available through the state wage records generally used for grantee reporting. ETA will suspend FEDES beginning January 2018 to assess its structure, costs and benefits to States. ETA is planning to have discussions with States, Federal partners, and other stakeholders, about FEDES, and will provide further information as next steps are determined.

How will the reassessment of FEDES impact program reporting?

States currently participating in FEDES will be able to query the FEDES for federal wage information through November 2017, which will cover Program Year 2016 reporting.

Describe the pilot for the Effectiveness in Serving Employers indicator of performance.

As part of an all-state pilot for this indicator, States must select two of three approaches described in the WIOA joint regulations to measure WIOA "core programs" Effectiveness in Serving Employers. States may also develop, at the Governor's discretion, an additional State-specific approach. The three approaches are:
  • Approach 1 - Retention with the same employer - addresses the programs’ efforts to provide employers with skilled workers who remain employed with the same employer for at least 12 months;
  • Approach 2 - Repeat Business Customers - addresses the programs’ efforts to provide quality engagement and services to employers and sectors and establish productive relationships with employers and sectors over extended periods of time; and
  • Approach 3 - Employer Penetration Rate - addresses the programs’ efforts to provide quality engagement and services to all employers and sectors within a State and local economy.

The pilot for this indicator began on July 1, 2016. However, due to the timing of available data under such definitions, the Departments understand that complete data will not be available for reporting in October 2017. States will begin reporting outcomes on this indicator in October 2018. The Department of Labor will conduct an evaluation of the pilot period, beginning fall 2017.

When selecting two of the three approaches (i.e., Retention with the Same Employer, Repeat Business Customers, and Employer Penetration rate) for the pilot, are States able to switch approaches along the way, or do States have to use the same two approaches throughout the entire pilot?

States may change the approaches that they decide to report during the pilot period. If a State decides to switch to one of the approaches that require the State to analyze data from prior years such as Repeat Business Customer approach, the State would need to be able to report on the required data from the prior years (i.e., looking back to July 2016, although not prior to July 2016).

For the Effectiveness in Serving Employers indicator, how will States report to their respective federal agencies?

The Departments recommend that data for this indicator be submitted by one lead agency. All data for each of the core programs should be combined and reported to the Department of Labor or Education by the State as one set of data.

For titles I (State and locals) and III State, the State would decide on how the data are compiled and reported to the State. The Effectiveness of Serving Employers performance indicator will not be reported in the 2016 WIOA Annual Report. However, titles I and III should use the Report Certification/Additional Comments section of the ETA-9169 to indicate which two approaches are being used for the pilot by the State. Reporting in this manner should continue until the titles I and III WIOA annual report narrative has been approved; States would then report this information in that narrative.

How does WIOA strengthen performance accountability and transparency?

WIOA ensures that Federal investments in employment and training programs are accountable to job seekers, employers, customers, and tax payers. WIOA establishes common performance measures across the four core programs and also requires other programs authorized by the Act to report on the same indicators. In addition, WIOA requires the establishment of primary indicators on credential attainment and skills gain and on the effectiveness of services to employers. The Secretaries of Labor and Education are to develop a statistical adjustment model that will be used take into account the economic conditions and the characteristics of participants served in negotiating and determining the levels of performance applicable to the primary indicators. WIOA also requires states, localities, and eligible training providers to publish performance data using common templates developed by the Secretary of Labor and the Secretary of Education.

Do states and locals have to collect new performance information?

By and large, DOL's Employment and Training Administration's grantees already collect most of the performance data required by WIOA. However, the primary indicators of performance specify outcomes with respect to quarters after exit that are different from WIA. There are also some additional data elements that will be required such as credentials attainment, measurable skills gain, training-related costs and information regarding employer engagement. The Department will be issuing guidance and technical assistance related to these new elements.

Common Measures

Are exclusions still in place for the original measures?


In TEGL 17-05, can on-the-job training count as advanced training in the WIA youth program?


In Attachment D, Scenario 2 of TEGL 17-05, how has the customer been “determined” eligible for WIA services in this scenario so that she is counted in the Participant count? How do we know that she is legal to work or, if it is a male, registered with the selective service?

The WIA adult program has a universal access component that allows the system to serve a universal population with core services.

How can two programs share the same date of participation when TEGL 17-05 refers to the date of participation as “represents the first day, following a determination of eligibility funded by the program?” If an individual is served in January by Wagner-Peyser funds and begins a WIA funded program in March the date of participation for WIA can not be in January?

DOL encourages states that are able to track participant services across DOL-funded programs to utilize a single date of program participation and exit. Using the example cited in the question, the date of participation is January. The individual entered the system in January and received their first service in January. Thus, the participation date is January.

What do we do in the case of wage "anomalies"?

Attachment D of TEGL 17-05 discusses wages that can be excluded. A copy of the TEGL can be found at


Please clarify the credential/certificate changes and requirements effective July 1, 2006 and how they apply to current participants and those after July 1st?

The change in definition from “credential” to “certificate” will apply to all WIA participants who enroll in training services on or after July 1, 2006. Any participants that are “carried over” into PY 2006 (i.e., continuing to receive training services that began before July 1, 2006) would still operate under the old “credential” definition.

Now that the WIA Adult, Dislocated Worker, and Older Youth Credential measure use the certificate definition, do GEDs, high school diplomas, and college degrees still count under the credential measure?

Yes. ETA erred in the guidance when stating the certificate definition will replace the credential definition for those participants who enroll on or after July 1, 2006. ETA should have stated that the diploma and certificate definitions replace the credential definition for those participants who enroll on or after July 1, 2006. Therefore diplomas as defined by TEGL 17-05 would also count toward the Adult, Dislocated Worker, and Older Youth credential measure in addition to certificates as defined by TEGL 17-05.

ETA has recently been asked to clarify whether or not there has been a change in policy related to work readiness certificates counting under the credential measure. For reporting purposes, how should the workforce system account for work readiness certifications?

ETA considers work readiness training and assessment to be intensive services, similar to other skill assessment and educational remediation services offered through the public workforce system. According to TEGL 17-05, and more recently in TEGL 15-10, ETA has clearly stated that work readiness certificates do not count for the purposes of the credential attainment rate measure. ETA recognizes that work readiness skills are valued by employers and can help job seekers secure and retain employment and we encourage public workforce agencies to ensure that job seekers are work ready. However, the focus of our credential definition is on attainment of measurable technical or occupational skills. The type of skills documented in work readiness certificates are foundational for many careers, rather than being technical preparation for any specific career. For these reasons, a work readiness certificate, while valuable, is not equivalent to an occupation-specific certificate or degree or to a personnel certification.

Will ETA entertain requests for waivers on the work readiness certificates?

No. ETA will not consider waivers to count work readiness certificates as acceptable under the certificate common measure.

Does a Cardiopulmonary Resuscitation (CPR) certificate or an Occupational Safety and Health Administration (OSHA) certificate count towards the Attainment of a Degree or Certificate WIA Performance measure?

ETA has received requests to provide specific guidance related to whether or not a CPR or an OSHA certificate counts for the Attainment of a Degree or Certificate WIA Performance measure. While ETA does not typically specify which credentials count and which credentials do not count toward this measure, it is providing clarification for these two specific credentials given the high volume of questions. The CPR certificate and the OSHA certificate do not count for the degree/certificate measure as they do not meet ETA's intent of its credential definition. By definition (found in Training and Employment Guidance Letter (TEGL) 17-05, Attachment B and further clarified in TEGL 15-10), a credential must be awarded in "recognition of an individual's attainment of measurable technical or occupational skills necessary to gain employment or advance within an occupation." While a CPR or an OSHA training may provide benefit to participants as they begin to gain general knowledge about occupations and occupational standards, participants are unlikely to gain employment or advance within an occupation based solely upon receiving a CPR or an OSHA certificate.

It is important to note that the goal of the Attainment of a Degree or Certificate WIA Performance measure is not simply to increase the number of credentials attained by participants; the credential should ultimately help participants gain employment or advance within an occupation as a result of attaining occupational credentials. Additionally, while they do not count towards the credential measure, WIA funds can pay for CPR and OSHA training if such training is relevant to the design of the individual's service plan.

Data Validation

Who is responsible for submitting the data validation results for each program?

The states decide who will submit the results for WIA, ES and TAA. Some states assign one person for all three programs and other states have one person for each program. The states should inform their regional representative of the contact person(s) for each state. It is the state's responsibility to communicate any changes to the contact list to the regions as soon as possible.

What happens if a state cannot find a record that has been sampled for validation?

It depends upon the cause of the problem. If an office has been hit by a disaster (flooding, fire) that destroyed the records for that office (which the state should know prior to drawing the sample for validation), the state should inform the regional office of the issue. With the region's approval, the state should create a new extract file that excludes the records for that office. This new file should be imported into a different database from the one in which the state performed report validation. The software will then provide the state with a sample of records that excludes the records from the office that was destroyed. If individual files are missing from an office, then the validator should check the Missing Records box on the validation worksheet.

When are the WIA data element validation results due for Program Year 2004?

Results for data element validation are due February 1, 2006. States should use version 3.0MR to complete validation for PY 2004. Instructions on how to e-submit your summary and analytical reports can be found in Appendix C of the user guide, which provides detailed instructions on the e-submit capability in the Data Validation Version 3.0MR software. A copy of the guide is available for each program on ETA's Web site at Click on the link for Reporting Guidance and Data Evaluation and go to the third bullet point, Data Validation and more. States are required to electronically submit data element validation (DEV) and/or Report Validation (RV) data electronically via the Internet to the Department. Passwords were assigned to state staff to e-submit results through the validation for each of the three programs. Any questions should be forwarded to Traci DiMartini at, or by phone at 202-693-3698.

Will states be sanctioned based on the results of PY2004 validation?

States are required to complete and submit validation results by the deadlines established in TEGL 3-03, Change 3. There are no sanctions based on validation results but states will be held accountable for conducting a thorough and complete validation of their files and electronically submitting results to ETA by the February 1, 2006 deadline.

Our state may not be able to complete data element validation by the February 1, 2006 deadline. Can we request an extension?

If a state believes it cannot meet the February 1, 2006 deadline to complete data element validation it must contact its regional representative no later than January 15, 2006. States are required to provide an explanation detailing why the deadline imposes a hardship. The regions will work with the National Office to determine whether an extension can be granted.

There are several elements that allow the state to use a Management Information System (MIS) to validate their results. Can you please provide specific examples of acceptable MIS systems? Can a state use its own WIA system to validate elements?

The data element validation instructions in the WIA Validation Handbook dated November 2004 allow states to use their MIS as a source if the MIS has specific, detailed information that is stored in the state's information system that supports the date on the validation worksheet. An indicator alone, such as a checkmark on a computer screen, is not acceptable source documentation. For example, state MIS is acceptable source documentation for date of first training service. To be an acceptable source to validate date of first training service, in addition to the date of first training, the state MIS should have detailed information about the type of training and the organization that provided the training.

Explain the validation process for the Labor Exchange.

States build two validation files, one for job seekers and one for job openings, according to the record layout specifications in the software user guide.

The job seeker file is imported into the software, and the software generates validation values for the 9002 A, B, C and D and VETS 200 A, B and C reports. If the state uses a system other than DART or the ETA provided reporting/validation software version 1.9, then the state must also import its reported counts for the 9002 A, B, C and D and VETS 200 A, B and C reports. The software then generates a report validation summary, which compares the reported and validation values and calculates a percent difference. The software also generates a 25 record data element validation sample of job seeker records that the state must compare to source document to ensure that the state constructed its validation file correctly, that is, that it included the correct data elements in building the validation file.

The job opening file is imported into the software, and the software generates validation values for the 9002 E report. If the states uses a system other than DART or the ETA provided reporting/validation software version 1.9, then the state must also import its reported counts for the 9002 E. The software then generates a report validation summary, which compares the reported and validation values and calculates a percent difference. There is no data element validation of the job opening records.

Will states be able to electronically submit their validation results directly to the Department of Labor?

Yes. States are required to electronically submit data element validation (DEV) and, if applicable, report validation (RV) data electronically via the Internet to the Department. Instructions on how to e-submit your summary and analytical reports can be found in the user guide, which provides detailed instructions on the e-submit capability in version 1.9 of the ES reporting/validation software.

What source documents are required for ES data element validation?

States should compare the data on the validation worksheets to data in the state's MIS.

Is Trade required to perform report validation?

Since states do not calculate and submit performance reports to ETA, states are not required to perform report validation. The validation software, however, provides states with the capability to analyze their performance. (November 2004)

When is data element validation for the FY 2005 TAPR due?

States should submit their data element validation results for the FY 2005 TAPR by February 1, 2006.

What are National Farmworker Jobs program grantees required to validate?

The NFJP grantees are not required to submit an annual report but are required to submit individual participant records. Therefore, there is no report validation required for NFJP grantees. The final NFJP participant data for PY 2004 is due February 15, 2006. Data element validation for PY 2004 must be completed and submitted by June 15, 2006.


Are there certain tests (used to assess literacy and numeracy gains in the WIA Youth Program) determined suitable for use in the National Reporting System that are expiring?

ETA would like states and local areas to be aware of the Federal Register notice (FRN), Tests Determined to Be Suitable for Use in the National Reporting System for Adult Education, published on Monday, August 6, 2012, by the Office of Vocational and Adult Education at the U.S. Department of Education (ED). The FRN can be found at The FRN reminds people that a number of tests approved by the National Reporting System (NRS) may expire on February 2, 2013. It explains that the Secretary of Education will allow States a period of time to sunset an expiring test and transition to other tests suitable for use in the NRS. States may use the transition period to select new tests, purchase appropriate inventories of assessment materials, and provide training to staff. Specifically, tests with three-year NRS approvals expiring on February 2, 2013, may continue to be used during a transition period ending on June 30, 2014.

It is possible for tests that were granted the initial three year authorization to provide additional information to ED in order to extend their approval. This NRS assessment review process begins each year on October 1. Which tests will be submitted or whether they will be determined suitable for use in the NRS is unknown. States and local areas should review this FRN and if states and/or local areas are concerned about tests expiring, they can contact the test publisher for more information.

Ther beee hasn much discussion regarding partnering with our sister agency - Adult Basic Education - to help implement the measure successfully. However, they may feel slighted if we request an assessment of a participant who just recently acquired their GED through ABE’s program. It would seem as if programs are questioning the validity of the GED if they were to follow this exercise. Cannot the GED be recognized as an assessment by proxy, especially in light of the fact that it is currently recognized and accepted by USDOL as an obtained credential?

No. The GED is an established training program, not an approved assessment instrument on the list of NRS. Only those assessments included in the NRS are acceptable assessments for this measure.

How much success have rural, isolated areas, especially those where timely assessment may not be so readily available, had with implementation of the literacy/numeracy measure? If an assessment can be administered, how can a WIA program help the participant achieve a gain from one educational functioning level to another without a local ABE office or other educational resource in the area?

Local programs should partner with educational entities such as community and technical colleges and alternative schools in order to achieve success in this measure. These are new measures and we will focus on implementation and continuous improvement over the next few program years. We encourage all areas, both rural and urban, to provide feedback to the Departments of Labor and Education so we are aware of successes and barriers.

If a participant refuses to undergo the assessment process, either pre-test or post-test, should services then be denied to a participant based on his/her unwillingness to comply with a program’s attempts to meet the measure? This is likely to occur with older out of school youth. Those who may already have a GED or High School diploma will see the effort as duplicative and may wonder why we are testing these areas?

Services should not be denied to such participants. Local WIA programs are responsible for communicating why these assessments are important and explaining why they will help the youth achieve greater access in employment and higher education.

If we have a youth who is tested as basic skills deficient in math and speaking and they increase an educational functioning level in speaking, is that a positive hit for Literacy/Numeracy?

Gains in oral and speaking areas can count towards literacy/numeracy measure for ESL participants only.

NEG Participants

Are NEG participants included in the WIASRD? If the answer is “yes,” then why does the data validation software kick them out?

NEG participants are captured on the WIASRD, and the validation software properly imports these records. States that have trouble importing records into the DRVS software should contact the appropriate technical assistance e-mail address for support and cc their regional performance specialist and/or For WIA issues, please e-mail For Wagner-Peyser funded programs please contact


If a participant doesn’t have a SSN but you have supplemental data, can you take a positive hit for Entered Employment?

States may use supplemental sources of data to document a participant’s entry and retention in employment for participants not covered by UI wage records.

States that use DART don’t have to use the ETA DRVS software to perform Wagner-Peyser Act report and data element validation. Does this apply only to the ETA 9002 and VETS 200 reports?

Yes. States can run their reports through the DART software in lieu of using the ETA DV software. However, states still must electronically submit the results to ETA through EBSS and indicate that they use DART to calculate their reports. DART is the only acceptable alternative software and can only be used for the ETA 9002/VETS 200 reports. All states must use the ETA software to perform WIA report and element validation.

What is the meaning of intensive services for veterans reported on the VETS 200 reports? What part of WIA intensive services is included in the VETS meaning of the term?

The meaning is limited to “staff-assisted” intensive services provided by Disabled Veterans Outreach Program (DVOP)/ Local Veterans Employment Representatives (LVER) staff, as described in WIA section 134(d)(3). Intensive services that do not involve DVOP/LVER staff assistance, such as provision of adult basic education and literacy activities, are not included in this definition.

The WIASRD report is based on exiters but are there circumstances where a WIASRD is submitted for someone who has NOT exited?

States should refer to the WIASRD general instructions, which are found at, and provide the information necessary to determine who is included in the report.

If an individual is taken out of performance calculations under one of the “global exclusions” conditions, is that person still included in participant counts?

If an individual is removed from performance calculations, the person does not “disappear.” If the individual is a WIA participant, for instance, the individual is excluded from performance calculations; however, a WIASRD is still submitted by the state on this individual. ETA will not require states to go back to previous reports.

The data in FRED mysteriously changes from the outcomes reported to the outcomes contained on the graphs. What is causing this?

There was a bug in the program that produced the graphs that displayed the outcomes summarized across all years regardless if a particular program or reporting year was selected. That bug is now fixed and the outcomes are being correctly displayed on the graphs.

What would happen if a youth received Wagner-Peyser core services, went to WIA three months later, but information on school status was not collected at initial participation?

That’s fine. The school status information should be collected at the time of participation in the youth program, because it is required. Wagner-Peyser Act participants may or may not disclose this information. Even so, it is fine to update this field at the time of participation in the youth program, because it is impacts the youth measure calculations. For the Wagner-Peyser Act, the information is used for reporting breakouts on the 9002A and C reports.

An issue came up about planned gaps from an MIS perspective and how to do a gap when there has been 60 days of no service, for instance, and then the person gets sick. Would you back-date the gap to the last day of service?

There is flexibility here for the states. Customer circumstances will vary substantially, and even in this scenario, we have to make certain assumptions in order to provide an answer. If the customer completed training, went 60 days with no service, and then walked in or called the One-Stop staff and said “I now have to take care of my mom for the next 60 days,” the One-Stop staff should initiate a gap in service (we suggest making it for 180 days) based on the date on which the individual completed training. This provides a lot of room for the gap in service to occur and it is based on a real data point: the date training was completed.

Let’s say that after 60 days of taking care of the family member, the customer says “Gee, my mom is going to need me for another 60 days, but I really do want to finish services with the One-Stop.” In this instance, the One-Stop staff does not have to make any change or take any actions in the MIS, because there is enough room in the initial 180 day gap to accommodate this extra time.

If after that second 60-day window, which is now the end of the initial 180 day gap, the customer says “OK, my mom is going to need me and I am unable to complete services,” the One-Stop staff should close out the gap in service, exit the customer based on the “Date Training Was Completed,” and then record a global exclusion for “Family Care.”

Youth Participants

Is a youth considered in-school if they’re in a GED training program that is offered by a private CBO versus a regular school?

It depends. If the school is considered an alternative school as defined by the state, the answer is yes: the young person is an in-school youth. If the school is not considered an alternative school by the state, then the answer is no. Each state must define what they consider as ‘alternative school’ and youth in such alternative schools are considered in-school youth.

For youth, what is the maximum amount of time between eligibility determination and providing the first service?

There is no maximum amount of time required. However, if there is a long time delay between eligibility determination and the delivery of needed services, this may be indicative of a program design issue.

When do youth follow-up services begin? Is it after WIA exit or exit from all partner services?

Follow-up services for WIA youth begin following exit from the WIA program (or the last expected WIA youth service). Follow-up may begin at the last expected WIA youth service since it will not be known for 90 days that the last WIA youth service will become the official exit date.

What happens if we give a youth their pre-test after the 60 days?

All out-of-school youth must be pre-tested within 60 days from first youth program service. If they have not been pre-tested, it will result in less time for the youth to achieve a literacy/numeracy gain since gains must occur within one year from first youth program service.

If during the year an out-of-school youth participant acquires a job or enrolls back into school, will this impact a program’s performance with regards to the literacy/numeracy measure? Is there a possibility of excluding the participant from the measure? And if not, why not, since obtaining employment or returning to school are the ultimate goals of the program?

No. Once youth participants are in the measure, they remain there. When someone enters the job market or returns to school, we still must monitor his/her progress towards improving any skills deficiencies identified during the assessment process. Skills deficiencies will impact an individual’s ability to advance in the workplace and we need to make sure youth are strengthening their reading and math skills so they are able to compete in the workplace.

If you have a youth ages 19-21 that is identified as a veteran, do you count the participant in the older youth or the adult performance group?

A youth between the ages of 19 and 21 who is identified as a veteran should be accessed with respect to the services needed to overcome any existing barriers to employment. If services for older youth are most appropriate, the individual should be served by the youth program and included in the youth program’s performance calculations. If adult services are more appropriate, the individual should be served by an adult program and included in that program’s performance calculations. The individual’s veteran status is a personal characteristic that should be recorded by either the youth or adult program. The fact that the youth in this instance is a veteran should not, by itself, be the basis for assignment to adult services or for inclusion in adult performance calculations.

If a youth has a gap in service and does not return to the program what is the exit date?

The exit date is the date of the last service.

What changes have been made to the current 7 youth measures and when will those changes take effect? For instance, will the definition of advanced training/occupational skills training in TEGL 17-05 be applied to the Older Youth Credential Rate and, if so, when?

The 7 WIA youth statutory measures remain intact for PY 2005 and PY 2006. However, beginning PY 2006, some definitional changes will occur with respect to the older youth credential measure and the definition of advanced training/occupational skills training. These changes will not be retroactive, however. Please refer to Attachment D of TEGL 17-05, which specifies the changes that will be effective for participants who commence services after July 1, 2006.

What is needed to document a youth with a disability?

WIA programs should work with their local partners to determine what documentation is acceptable. Workforce professionals will need to work with partner agencies to help determine and document disability.

Do supportive services count as a follow-up service for youth?

Supportive services for youth can be counted as follow-up services if they are provided as part of the required 12-month follow-up services.

When is school status determined and does it change?

School status is determined at date of first youth service and is not changed even if the individual’s status changes during the course of program participation.

What's the relationship between the “date of first youth service” for the Literacy/Numeracy common measure and the “date of participation” for the Younger Youth Skill Attainment Rate?

The methodology between the two measures is different in the sense that achievement of the Younger Youth Skill Attainment measure is based on when the “goal was set,” not the “Date of Participation.” The Literacy/Numeracy measure looks at one-year achievement based on the “Date of First Youth Service.” We understand the confusion, which is why we put a specific date of first youth service in the methodology for the Literacy/Numeracy measure. Also, we intentionally wanted to keep the specifications for the current WIA Youth measures consistent with how states/local areas are implementing them now. We have looked at historical WIASRD data submitted by states over the last three full program years, and have found only 1,400 records where states indicate that the youth participant was co-enrolled in the adult program. Even then, it might be challenging to determine whether the adult program was the “program of first service” for these customers or vice versa.

Let’s say I provide school status information when I become a Wagner-Peyser participant, and I am in high school. Six months later I become a WIA youth and no longer am in high school. Am I considered an in-school or out-of-school youth for WIA? This affects performance and could be significant.

See previous answer. This particular element impacts performance and should reflect the school status of the individual at the time of participation in the youth program.

How is the age of youth calculated? In the validation software, it’s calculated based on date of first youth service. The TEGL says the youth’s age is calculated based on the date of participation but the example in the TEGL implies date of first youth service. This relates to Younger Youth Skill Attainment as well.

The reporting logic in the WIA Quarterly/Annual Reporting instructions, which can be found at, clearly outlines how program performance groups for youth (older, younger, all youth 14-21) are established. The reporting logic uses the “Date of First Youth Service” to determine the age of youth for calculations.