There have been reports of phone calls made from a Department of Labor phone number (202-693-2700) soliciting personal information and/or promising funds to those receiving the calls. These calls were not authorized by the Department of Labor. ETA and the Department of Labor do not and will not solicit Personally Identifiable Information, such as your Social Security number, or other personal information, over the phone. If you receive a call like this from a number that looks like an ETA phone number, consider it a spam call, hang up, and report the call to the US Department of Labor at 1-855-522-6748.

For more information about how to recognize spam calls, please reference the IRS site about recognizing these imposter calls: https://www.irs.gov/newsroom/how-to-know-its-really-the-irs-calling-or-knocking-on-your-door-0

Skip to content
  ETA Home   Performance and Administration>   trainingtutorials>    

Some tips for viewing recorded webinars

  1. Close any open Internet Explorer browsers beyond the one accessing the recorded webinar.
  2. Turn on speakers.
  3. Give it three tries. Since the recording files are large and our network sometimes runs a little slow, the presentation may not run smoothly the first time you try to access it. If it doesn't work the first time, give it another try or two. We've found the recordings often work the second or third time around if the first attempt fails. In rare instances, you may need to try viewing the recording on another computer.
  4. Adjust speaker volume. Depending on the sound settings on your computer, the audio may initially sound too loud or too soft. You may need to adjust the volume output of your system even in the middle of a presentation since some presenters speak softer than others.
  5. If the playback freezes, don’t give up. Sometimes, playback can be interrupted by a network surge or temporary loss of Internet connectivity. First, close all Internet Explorer browser windows. Next, open a new Internet Explorer window and go to the presentation URL. Use the time slider at the bottom to fast-forward to the point in the presentation where the presentation stopped to continue viewing.