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There have been reports of phone calls made from a Department of Labor phone number (202-693-2700) soliciting personal information and/or promising funds to those receiving the calls. These calls were not authorized by the Department of Labor. ETA and the Department of Labor do not and will not solicit Personally Identifiable Information, such as your Social Security number, or other personal information, over the phone. If you receive a call like this from a number that looks like an ETA phone number, consider it a spam call, hang up, and report the call to the US Department of Labor at 1-855-522-6748.

For more information about how to recognize spam calls, please reference the IRS site about recognizing these imposter calls: https://www.irs.gov/newsroom/how-to-know-its-really-the-irs-calling-or-knocking-on-your-door-0

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What's New in Workforce Investment Archive: Headlines (2000)

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FINAL: Customer Satisfaction Pilot Report
Dec 7, 2000
The Workforce Investment Act of 1998 (WIA) requires the collection of customer satisfaction information as a critical part of assessing states overall performance in implementing WIA. Six States conducted customer surveys. The results of these pilots presents several important pieces of information.