There have been reports of phone calls made from a Department of Labor phone number (202-693-2700) soliciting personal information and/or promising funds to those receiving the calls. These calls were not authorized by the Department of Labor. ETA and the Department of Labor do not and will not solicit Personally Identifiable Information, such as your Social Security number, or other personal information, over the phone. If you receive a call like this from a number that looks like an ETA phone number, consider it a spam call, hang up, and report the call to the US Department of Labor at 1-855-522-6748.

For more information about how to recognize spam calls, please reference the IRS site about recognizing these imposter calls: https://www.irs.gov/newsroom/how-to-know-its-really-the-irs-calling-or-knocking-on-your-door-0

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The Workforce Innovation and Opportunity Act

The Department of Labor (DOL), in coordination with the U.S. Departments of Education (ED) and Health and Human Services (HHS), has worked to prepare everyone for the implementation of WIOA. The WIOA Resource Page provides information and resources for States, local areas, non-profits and other grantees, and other stakeholders to assist with implementation of the Act. This page is updated to reflect newly developed materials, including responses to frequently asked questions.

The U.S. Departments of Labor and Education issued five rules implementing WIOA. WIOA is landmark legislation that is designed to strengthen and improve our nation's public workforce system and help get Americans, including youth and those with significant barriers to employment, into high-quality jobs and careers and help employers hire and retain skilled workers.

Additional information on the final rules is available here.

Innovation and Opportunity Network on WorkforceGPS (ION) also features technical assistance on strategies fundamental to WIOA implementation, such as customer-centered design, strategic boards, career pathways and sector strategies; it will also host technical assistance specific to the regulations as it is available. Use ION to find peer learning groups and calls, fact sheets, and details on training events; visit the ION Community of Practice at: https://ion.workforcegps.org/.

WIOA Partner Resource Pages

Department of Education
Office of Career, Technical and Adult Education (OCTAE): http://www.ed.gov/AEFLA
Office of Special Education and Rehabilitative (OSERS) - Rehabilitation Services Administration: https://rsa.ed.gov/wioa.cfm

Department of Health and Human Services
Peer TA website: https://peerta.acf.hhs.gov/ofa-initiative/426

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  • The needs of businesses and workers drive workforce solutions and local boards are accountable to communities in which they are located
  • One-Stop Centers (or American Job Centers) provide excellent customer service to jobseekers and employers and focus on continuous improvement
  • The workforce system supports strong regional economies and plays an active role in community and workforce development


We are striving to keep our WIOA website updated with the important information you need to best implement the new law. Provide us with your feedback to help ensure this website remains the go-to for all-things WIOA!