PY03 Employer Customer Satisfaction Scores State Rankings

This map shows the Employer Customer Satisfaction Score for the WIA programs in PY 03. The scores range from a high of 94.1 in Montana to a low of 1.0 in Alaska. The map highlights the ten highest and lowest states on this measure. The ten highest states in order are Montana, Missouri, Maryland, Alabama, Idaho, Michigan, South Dakota, Nevada, North Dakota and Colorado. The ten lowest states from top to bottom are Rhode Island, Arkansas, Delaware, Washington, Ohio, California, Arizona, the District of Columbia, New Jersey and Alaska.

Table 1

PY 03 Employer Customer Satisfaction Scores State Rankings

Rank	States	Outcome	Remarks
1	Montana	94.1	Top Ten
2	Missouri	92.0	Top Ten
3	Maryland	88.0	Top Ten
4	Alabama	86.5	Top Ten
5	Idaho	85.5	Top Ten
6	Michigan	83.4	Top Ten
7	South Dakota	82.6	Top Ten
8	Nevada	81.2	Top Ten
9	North Dakota	81.1	Top Ten
10	Colorado	80.5	Top Ten
11	South Carolina	79.7	Mode
12	Kansas	79.6	Mode
13	Florida	78.2	Mode
14	Georgia	78.0	Mode
14	Oklahoma	78.0	Mode
16	Texas	77.6	Mode
17	North Carolina	77.5	Mode
18	Tennessee	77.2	Mode
19	Connecticut	77.1	Mode
20	Nebraska	76.9	Mode
21	Wyoming	76.7	Mode
22	Kentucky	76.2	Mode
23	Minnesota	76.1	Mode
24	Iowa	76.0	Mode
24	Utah	76.0	Mode
26	Mississippi	76.0	Mode
27	Oregon	75.4	Mode
28	Virginia	75.1	Mode
29	Pennsylvania	74.4	Mode
30	Louisiana	74.1	Mode
31	Wisconsin	73.9	Mode
32	New Mexico	73.6	Mode
33	Indiana	73.0	Mode
34	Illinois	72.6	Mode
35	Maine	72.5	Mode
35	Vermont	72.5	Mode
37	New York	72.1	Mode
38	Hawaii	72.0	Mode
39	Massachusetts	71.7	Mode
40	New Hampshire	71.3	Mode
41	Puerto Rico	71.0	Mode
42	West Virginia	70.3	Mode
43	Rhode Island	69.5	Bottom Ten
44	Arkansas	68.9	Bottom Ten
45	Delaware	68.5	Bottom Ten
46	Washington	68.1	Bottom Ten
47	Ohio	68.0	Bottom Ten
48	California	67.9	Bottom Ten
49	Arizona	67.0	Bottom Ten
50	District of Columbia	62.6	Bottom Ten
51	New Jersey	61.2	Bottom Ten
52	Alaska	1.0	Bottom Ten